The Opportunity

We're hiring a Medical Receptionist / Medical Administrator on a permanent part-time basis: 0.8 FTE across 4 fixed days each week. This is a hands-on, varied role at the centre of a busy specialist practice — you'll be the first person our patients speak to and a key point of contact for our surgeon and clinical team.

Day to day, you'll be:

• Welcoming patients and managing a busy phone and front-desk enquiry line
• Booking and coordinating appointments across orthopaedics, fracture clinic and physio
• Handling invoicing, receipting, and Medicare/health fund/third-party billing
• Supporting our orthopaedic surgeon and wider clinical team with day-to-day admin
• Keeping practice documentation and processes up to date
• Helping the practice run smoothly as things get busy

What We're Looking For

• At least 3 years' experience in medical administration
• Experience with Genie practice management software (highly regarded)
• Confident, warm communication — on the phone, at the desk, and with a clinical team
• Sharp attention to detail and genuinely reliable follow-through
• Comfortable working independently once you know our processes, but happy to ask when you don't
• A solid grasp of Medicare, private health funds and third-party billing
• Comfortable with Microsoft Office and picking up new medical software
• Experience with surgical quoting, bookings and billing will be highly regarded