Medical Receptionist / Secretary

• Part-time/Casual Role 
• Gold Coast location - John Flynn Private Hospital
• Dynamic role in our Private Practice
• Experience with wither Genie/Gentu medical software strongly desirable
• Experience with Medicare, DVA, and Health Fund rejections advantageous
• Previous customer service experience in a medical practice
• Excellent communication skills (verbal and written) and a courteous phone manner
• Patient confidentiality
• Organised and proactive
• Able to travel between clinics

We are seeking candidates with:

• A professional approach to work
• Excellent communication skills, telephone & interpersonal skills to liaise and support patients with phone enquiries and email requests.
• Demonstrable experience with Genie/Gentu, Medicare, WorkCover and DVA is highly desirable for the role.
• Proficiency in practice management software (Genie/Gentu)
• Preparing theatre quotes, booking theatre procedures, and liaising daily with patients, hospitals, health funds, Surgeons and Anaesthetists
• Exceptional organisational and problem-solving.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Demonstrated commitment to maintaining patient privacy and confidentiality.
• Ability to learn new tasks
• Proven experience in a healthcare role, preferably in a private medical practice or similar setting. (Ideally 2+ years)
• Enjoy working within a team environment