JOB DESCRIPTION SUMMARY

The Medical Affairs Manager (MAM) serves as a key local (Country/Hub) representative within the Medical Affairs team, acting as a strategic liaison between the organization and external stakeholders. This role provides non-promotional product and scientific support to the commercial organization by leveraging deep clinical knowledge, academic credentials, and scientific expertise in the relevant therapeutic and diagnostic areas.
The MAM engages with healthcare professionals, academic researchers, and scientific organizations to facilitate meaningful scientific exchange. These interactions ensure that key opinion leaders and institutions have access to accurate, up-to-date scientific information, while also enabling the organization to gather and communicate valuable external insights to internal cross-functional teams.
A strong understanding of disease states, diagnostic pathways, emerging clinical evidence, and ongoing research—with a particular focus on microbiology and molecular diagnostics for infectious diseases—is essential. The MAM also contributes to the development and execution of the clinical research strategy, ensuring the safety and integrity of clinical studies involving licensed products and solutions.

Knowledge

• Strong strategic agility and business acumen.
• In-depth understanding of scientific methodologies, diagnostics practice, and/or laboratory medicine, with particular expertise in microbiology and molecular diagnostics for infectious diseases.
• Solid knowledge of study design, data interpretation, and study evaluation.
• Knowledge of local regulations, standards, and industry guidelines.
• Ability to manage, synthesize, and present complex data effectively

Skills

• Proven ability to build and maintain relationships with KOLs and the broader scientific/medical community.
• Competency in clinical study design, statistical analysis, and technical/scientific writing.
• Strong ability to interpret and communicate complex clinical and scientific information.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated customer-centric approach and responsiveness.
• Strong project management skills and ability to work effectively in a matrix environment

Experience:

• Minimum of 5 years of relevant experience in the healthcare or diagnostic sector, with a strong understanding of medical, scientific, or clinical laboratory environments

• Implement strategic, scientific, and educational initiatives aligned with integrated Medical Affairs objectives.
• Establish and maintain credible, peer-to-peer scientific relationships with local Key Opinion Leaders (KOLs) and other healthcare partners.
• Serve as the primary source of clinical and scientific information for healthcare professionals (HCPs) within assigned scientific, clinical and diagnostic areas.
• Support the development and delivery of educational and training programs aimed at improving patient outcomes and enhancing understanding of disease states and diagnostic/management options.
• Engage with diverse customer segments through one-on-one meetings, small group discussions, and presentations at educational symposia.
• Facilitate KOL participation in advisory boards, investigator meetings, educational symposia, and sponsored promotional programs.
• Attend relevant scientific and medical congresses to gather insights and report key findings to internal partners.
• Act as Medical Reviewer/Approver for promotional materials within the territory/region, as delegated by Business Unit Medical Affairs leadership.
• Serve as a liaison for Investigator Sponsored Studies (ISS), supporting investigators through the application process and monitoring study progress in accordance with research grant agreements.
• Assist in identifying investigators and clinical sites for company-sponsored trials.
• Maintain comprehensive knowledge of the organization’s products, current scientific literature, and emerging research.
• Provide expert support to commercial initiatives (e.g., promotional talks, corporate symposia, advisory boards, brand planning), while ensuring these activities remain a minority portion of the overall workload.
• Actively contribute to relevant leadership and management meetings and initiatives.
• Build trust and foster collaboration across Medical Affairs and commercial teams.
• Communicate effectively across diverse audiences, adapting style as needed.
• Ensure achievement of individual goals aligned with team and business objectives.
• Deliver actionable customer insights and competitive intelligence to inform strategic decisions and tactical planning.
  Qualifications

Knowledge

• Strong strategic agility and business acumen.
• In-depth understanding of scientific methodologies, diagnostics practice, and/or laboratory medicine, with particular expertise in microbiology and molecular diagnostics for infectious diseases.
• Solid knowledge of study design, data interpretation, and study evaluation.
• Knowledge of local regulations, standards, and industry guidelines.
• Ability to manage, synthesize, and present complex data effectively.

Skills

• Proven ability to build and maintain relationships with KOLs and the broader scientific/medical community.
• Competency in clinical study design, statistical analysis, and technical/scientific writing.
• Strong ability to interpret and communicate complex clinical and scientific information.
• Excellent verbal, written, and presentation communication skills.
• Demonstrated customer-centric approach and responsiveness.
• Strong project management skills and ability to work effectively in a matrix environment.

Certifications:

• Master’s degree or equivalent experience or higher in Life Sciences, Medicine, or a related healthcare field preferred.

Experience:

• Minimum of 5 years of relevant experience in the healthcare or diagnostic sector, with a strong understanding of medical, scientific, or clinical laboratory environments.