Medical Applications Coordinator at Sweetgrass & SouthernMED Pediatrics

Lexington, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

EMR Management, Application Support, Troubleshooting, Training, Workflow Optimization, Data Management, Vendor Management, HIPAA Compliance, Communication Skills, Problem-solving Skills, Interpersonal Skills, Technical Support, Healthcare Applications, Clinical Decision-making, Operational Efficiency, User Training

Industry

Medical Practices

Description

Description What it means to be a Medical Applications Coordinator with Us We value our families we serve, our communities and our team members. As such we need people like yourself who appreciate time spent with our families providing the highest level of patient care as well as working with an exceptional team of care providers. As a Medical Applications Coordinator you will be responsible for overseeing, maintaining, and optimizing the electronic medical record (EMR) system and related healthcare applications to ensure smooth daily operations within the pediatric primary care practice. This role serves as the primary liaison between clinical, administrative, and IT teams, ensuring that all medical applications function effectively to support patient care, regulatory compliance, and practice efficiency. Our Mission At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and physicians strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families. Benefits that Matter! Paid Time Off Matching 401K Annual Merit Increases Mental Health and Counseling Programs Dental and Orthodontic Coverage Vision Insurance Health Care with Low Premiums Short-term Disability Access to Virtual Health & Wellness What a day looks like as a Medical Applications Coordinator System Administration Manage and maintain the practice’s EMR and other clinical software, including user account creation, security permissions, and access controls. Oversee software updates, patches, and upgrades to minimize downtime and ensure system functionality. 2. Application Support & Troubleshooting Serve as the first point of contact for staff experiencing technical issues with medical applications. Troubleshoot and resolve application-related problems, coordinating with vendors or IT support when needed. Monitor system performance and address issues proactively to prevent disruptions in patient care. 3. Training & Education Develop and deliver staff training for EMR workflows, updates, and new features. Create and maintain user guides, job aids, and training materials to support staff proficiency. 4. Workflow Optimization Collaborate with clinical and administrative teams to assess and improve EMR workflows for scheduling, documentation, billing, and reporting. Implement best practices to improve data integrity, patient safety, and operational efficiency. 5. Reporting & Data Management Create and maintain custom reports, dashboards, and analytics to support quality initiatives, clinical decision-making, and regulatory reporting. Ensure compliance with HIPAA and other data security standards in all aspects of data handling and reporting. 6. Vendor & Project Management Act as the primary point of contact with EMR vendors and third-party application providers. Coordinate software upgrades, new module implementation, and integration with external systems (labs, pharmacies, patient portals). Requirements Qualifications Associate’s or Bachelor’s degree in Health Information Management, Information Technology, or related field preferred. Prior experience with EMR/EHR systems in a healthcare setting required; pediatric or outpatient primary care experience strongly preferred. Strong understanding of HIPAA regulations and data privacy practices. Excellent problem-solving skills and ability to manage multiple priorities in a fast-paced environment. Effective communication, training, and interpersonal skills to support staff at all levels. Working Conditions & Physical Requirements Indoor, temperature-controlled, smoke-free environment. May at times work under stressful situations. Handicapped accessible. Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!

Responsibilities

The Medical Applications Coordinator is responsible for overseeing and optimizing the electronic medical record (EMR) system and related healthcare applications. This role involves managing system administration, providing application support, and collaborating with teams to improve workflows.