Medical Appointment Clerk at Compass Government Solutions

Cheyenne, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Appointment Scheduling, Patient Registration, Eligibility Validation, Appointment Management, Communication Skills, Attention to Detail, Time Management, Customer Service

Industry

Hospitals and Health Care

Description

Company Description Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices. At Compass Government Solutions (CGS), our employees are our most valuable piece of the puzzle. Job Description Accepting Applicants for Proposal Submission Compass Government Solutions is currently seeking a Medical Appointment Clerk to provide services at Warren Air Force Base in Wyoming. This opportunity is part of a proposal effort. We are currently accepting applications from experienced candidates to be considered if the contract is awarded. Schedule: Monday - Friday 6 AM to 5 PM, in 8 hour shifts Job Duties: Schedules medical appointments from phone calls, secured messaging or other methods used for appointment request in accordance with local appointing guidelines. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a Government computer system, currently GENESIS. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing. Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. Creates/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines. Qualifications Must be a US Citizen Education: High School Degree or GED equivalency Certification: Basic Life Support Additional Information Benefits: At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth: Competitive Salary – Recognizing your skills and experience. Accrued Paid Time Off & Paid Federal Holidays – Balance work and life with time to recharge. Medical, Dental, and Vision Plans – Flexible coverage to meet your needs. Capital Services' CSI Benefits Packages – Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees’ unique needs. 401(k) Plan – Planning for your future has never been easier. Life & Disability Insurance – Protection and peace of mind for you and your family. EOE AA M/F/Vet/Disability Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

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Responsibilities

The Medical Appointment Clerk schedules medical appointments and maintains appointment schedules using a Government computer system. They also validate patient eligibility and assist in patient communications regarding appointments.