Medical Appointment Scheduler at SmartHealth

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

21.5

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling Software, Insurance Confirmation, Rescheduling, Cancellations, Customer Service, Patient Inquiries, Electronic Medical Records, Data Entry, Medical Terminology, Organizational Abilities, Attention To Detail, Fast-Paced Environment, Multi-tasking

Industry

Wellness and Fitness Services

Description

As an Appointment Scheduler in our dermatology office, your primary responsibility will be to schedule appointments efficiently and accurately for patients seeking dermatological care. You will work closely with providers, staff, and patients to ensure smooth scheduling operations and exceptional patient service. Schedule: Monday through Friday (Onsite) What You'll Do: - Answer incoming calls - Schedule appointments for patients, including initial consultations, follow-up visits, and procedures, using the office's scheduling software - Confirm appointments and insurance with patients, providing necessary instructions and information. - Handle rescheduling or cancellations, accommodating patient needs while managing the office's scheduling requirements - Provide excellent customer service by addressing patient inquiries, concerns, and general questions about appointments, procedures, and office policies - Ensure patients receive necessary pre-appointment instructions, such as preparation guidelines for specific procedures or tests - Maintain effective communication channels with patients to keep them informed of any changes in appointments, delays, or other relevant information - Accurately enter patient information, appointment details, and relevant notes into the office's electronic medical records (EZDerm) system - Update patient files with any changes in demographics, insurance information, or medical history Skills and Experience: - Previous experience in a healthcare or similar setting is highly preferred - Knowledge of medical terminology and familiarity with dermatology procedures is desirable - Professional and empathetic attitude when dealing with patients - Strong organizational abilities and attention to detail - Ability to handle a fast-paced environment and manage multiple tasks simultaneously Benefits: - Medical (as low as $68/month), Dental, and Vision Insurance - Vacation, Sick, and Holiday paid time off - 401k with Company Match ---------------------------------------- In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We do NOT hire tobacco and nicotine users, includes vaping/e-cigarettes. Monday through Friday (Onsite)

Responsibilities

The primary responsibility is to efficiently and accurately schedule patient appointments for dermatological care, working closely with providers and staff to ensure smooth operations. This includes handling all incoming calls, confirming appointments and insurance, managing cancellations, and providing necessary pre-appointment instructions to patients.