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Medical Assistant-Administrative (Scheduler) at Orthopedic Associates

Dayton, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

20.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Scheduling, Call Volume Management, Electronic Medical Records, Medical Terminology, Anatomy And Physiology, Clinical Medicine, Radiology, Pharmacology, Communication, Attention To Detail, Independent Decision Making

Industry

Medical Practices

Description

Orthopedic Associates (OA) is seeking skilled and compassionate Medical Appointment Schedulers to join our growing team, at our Centerville administrative office. At OA, we do more than deliver expert orthopedic care—we take pride in building a workplace culture rooted in professionalism, positivity, and respect. Since 1985, our patients have trusted us with their care, and we believe that every team member plays a vital role in that experience. We are looking for individuals who are: * Committed to excellence in patient care * Kind and respectful in every interaction—with patients, families, and colleagues * Professional and dependable, showing pride in their work and supporting a collaborative, uplifting environment * Positive and adaptable, contributing to a workplace where people enjoy coming to work each day What You’ll Do: * Providing excellent customer service and communication to patients, families and staff * Manage high call volume while maintaining attention to detail and productivity * Scheduling patients to their availability and provider preference * Respond to referrals, urgent situations per protocol * Make decisions independently What We Offer: * A supportive, team-oriented culture where your contributions are valued * Opportunities to grow your skills and advance your career * Competitive compensation and comprehensive benefits * Up to 3 weeks paid time off during first year. * 7 paid holidays * Medical, Dental and Vision benefits * 401k/Profit Sharing * A workplace that celebrates mutual respect, compassion, and integrity Required Experience: * Health care industry experience as a Medical Assistant or equivalent * Electronic Medical Record (EMR) experience * Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology, and the various medical specialties as required in areas of responsibility.

Responsibilities

Manage high call volumes to schedule patients based on provider preference and availability. Provide excellent customer service and respond to referrals and urgent situations according to protocol.