JOB DESCRIPTION SUMMARY:

Assist physicians with medical procedures in the office. Responsible for phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.

EDUCATION :

• High School or GED
• BLS required upon hire or must be obtained within 30 days of employment (FCS will provide BLS course within first 30 days).

PREVIOUS EXPERIENCE (INCLUDING MINIMUM YEARS OF EXPERIENCE) :

• One year of experience as a medical assistant in a clinic or physician’s office with the ability to perform venipuncture preferred.

CORE CAPABILITIES :

• Analysis & Critical Thinking: Critical thinking skills, including solid problem solving, analysis, decision-making, planning, time management, and organizational skills. Must be detail-oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. Second language is an asset, but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness, and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as positive employee, physician, and community relations.

COMPUTER SKILLS:

• Proficiency in MS Office Word, Excel, PowerPoint, and Outlook required.

Please refer the Job description for details