Medical Assistant at Hovein GmbH

Frisco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

EMR Experience, Clinical Question Answering, Laboratory Results Documentation, Prescription Refills, Prior Authorizations, Scheduling, Record Keeping, Organizational Skills, Stress Management, Multitasking, Communication Skills, Interpersonal Skills, Empathy, Professional Attitude, Confidentiality, Triage

Industry

Description

Description JOB SUMMARY: The MA will handle phone calls and voicemail from the patients who are seeking medical information and/or medical attention. The MA will address patient clinical questions, explaining/documenting laboratory results, calling in prescription refills, explaining procedures/treatments, initiating prior authorizations, and scheduling. Requirements MINIMUM JOB REQUIREMENTS: Education and Experience: - High school Diploma - Medical Assistant office experience - EMR experience required. - E Clinical Works experience preferred - Travel may be required Essential Skills and Abilities: - Ability to keep accurate records. - Competent organizational skills. - Ability to handle stressful situations. - Ability to meet deadlines and multitask. - Excellent oral/written communication skills. - Excellent interpersonal skills. - Dependable and capable of being on time. --this is huge!! - Empathetic with patient’s needs and concerns. - Positive and professional attitude. - Must demonstrate the ability to communicate effectively with all members of the healthcare team, patients, and community representatives. PRIMARY DUTIES: - Answering phone calls and voicemails. - Answering patient clinical questions. - Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment. - Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment. - Locate laboratory results not yet in the patient’s medical records. - Explaining/documenting laboratory results. - Calling in prescription refills. - Explaining procedures and treatments. - Initiating prior authorizations. - Schedules appointments and urgent visits as appropriate. - Documenting all information into the computer system. - Maintaining confidentiality of all patient information. - Adheres to policies/safety practices. - Performs other duties as assigned. Job Type: Full-time Experience: Medical Assistant Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Rheumatology Schedule: Monday to Friday Education: High school or equivalent (Required) Experience: clinical back office: 1 year (Preferred) License/Certification: Certified Medical Assistant (Preferred) Work Location: In person Ability to Relocate if required or easily commute to location

Responsibilities

The Medical Assistant will manage patient communications, including handling phone calls and voicemails to address clinical questions, explaining results, processing refills, and initiating prior authorizations. Key duties also involve evaluating new complaints via phone, triaging appointments, and accurately documenting all patient interactions in the computer system.