Medical Assistant I-Secretary Laboratory at UnityPoint Health

Waterloo, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Specimen Registration, Order Entry, Answering Phones, Specimen Receiving, LIS/HIS Computer Systems, Fax Report Management, Order Auditing, Billing Questions Assistance, Customer Focus, Patient Focus, Professionalism, English Communication, Word Processing, Spreadsheet, Email, Web Browser

Industry

Description

Overview Medical Assistant I/Secretary UnityPoint Health - Allen Shift: Full-time; Evening Hours – 1130 AM – 800 PM. Every 9th weekend, and holiday rotation Benefits Eligible The Medical Assistant I Secretary position provides departmental clerical support to the laboratory and performs duties in the preanalytical phases of laboratory testing. This position is responsible for greeting outpatients, answering phones, receiving lab specimens from nursing staff and physician offices, performing specimen registrations and order entry for lab orders. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Communicates with lab phlebotomists, couriers and others for specimen pickup and draw needs Registers patients and specimens into the LIS/HIS computer systems Manages incoming fax reports and lab orders Orders and releases laboratory orders for patient testing in the computer system Performs audits on patient orders for accuracy Assists with denial work ques and/or billing questions Other administrative/Clerical duties as assigned Answers incoming phone calls and directs to appropriate laboratory staff as necessary Greets outpatients and other guests of the laboratory Qualifications Education: High school diploma or equivalent preferred License/Certification: Valid driver’s license Experience: Laboratory or medical office clerical experience preferred Other: Must have interpersonal skills that are customer and patient focused and exhibit professionalism Must be able to read, write and speak English Must possess basic computer skills and knowledge using word processing, spreadsheet, email and web browser

Responsibilities

This role provides clerical support to the laboratory, focusing on preanalytical phases of testing by greeting outpatients, managing phone calls, and handling specimen intake and registration. Key duties include registering patients and specimens into computer systems, managing incoming orders and faxes, and performing order accuracy audits.