Medical Assistant II (LB) at Harbor Community Clinic

Long Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Medical Assistance, Vital Signs, Laboratory Tests, Injections, Patient Education, Electronic Health Records, Bilingual Communication, Inventory Management, Team Collaboration, HIPAA Compliance, Customer Service, Diagnostic Testing, Clinical Summaries, Safety Procedures, Training and Development

Industry

Hospitals and Health Care

Description

MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive health care,, and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals, and philosophy of Harbor Community Health Centers. JOB SUMMARY The primary function of the Medical Assistant Level II (MA II) is to provide direct and indirect support to medical providers in the safe and appropriate delivery of patient care. MA II also has additional clinical and/or operational responsibilities to ensure efficient and high-quality care is provided to patients. ESSENTIAL DUTIES & RESPONSIBILITIES To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: * Prepare the exam room for the clinician; clean and stock rooms between patients. * Prepare patients for the health care visit by directing and/or accompanying them to the examination room; providing gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment. * Verify patient information by interviewing the patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. * Support patient care delivery by helping providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies as directed/authorized by the attending provider; drawing blood; taking electrocardiograms; removing sutures; changing dressings. * Educate patients by providing medication and diet information and instructions, answering questions. * Perform diagnostic and laboratory tests, including, but not limited to, audiometry, EKG, spirometry, urine dips, Acu-check, urine HCG, Hemocuehemoglobin, etc., according to competency standards. * Perform venipuncture, finger sticks,and heel sticks in accordance with policy and procedure and OSHA regulations. * Prepare specimens in the pre-analytical stage of testing, computer entry, documentation, and follow-through. * Administer injections and diagnostic tests/referrals as ordered, including immunizations, completing lab and x-ray requisitions, and other services ordered by the clinician * Document all immunizations according to standards. * Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. * Perform appropriate screenings as needed or as directed by the clinician. * Performing end-of-shift tasks for room closure and equipment. * Answer patient calls androutemessages totheappropriate provider in EMR. * Preview provider schedule; ensure medical records and other documents are available for the provider to review; review and highlight gaps in care. * Follow organization standards for Universal Precautions when working with potentially infectious materials (blood or body fluids). * Work as part of a care team to coordinate and prioritize patient care. * Alert the designated person to need for supplies/equipment. * Report any safety hazards, incidents, HIPAA violations, or other risk management issues to the supervisor. * Assist patient and/or guardian with completing required forms (CHDP, registration, screening, etc.). * Provide patients with clinical summaries, lab orders, treatment plans,andreferralsas needed. * Assist patient/ guardian with scheduling appointments as needed. * Complete required training(universal precautions,blood bornepathogens, risk management, safety drills, customer service, cultural sensitivity, etc.) on a timely basis. * Maintain patient confidence and protect operations by adhering to HIPAA standards at all times. * Attend all mandatory meetings and other meetings as requested. * Assure efficient patient flow by ongoing assessment of clinician schedules and working with other staff to minimize patient waiting time * Assist the front office supervisor in managing walk-in patients * Assistin the training and development of new and/or existing MA staff, as needed * Responsible for providing feedback/ ideas for improvement regarding back-office processes to the Nurse Manager to improve workflow efficiencies and quality of care * Responsible for medication, supplies, and/or vaccine inventory management, as directed by Supervisor * Any additional clinical duties as directed by your supervisor. * Perform other duties as assigned to support HarborCHC’s Mission and Values. QUALIFICATIONS Required education, experience and/or training: * High school diploma or equivalent. * Current medical assistant registration or certificate from medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). * 2 – 3 years of MA experience in a medical/clinical setting (FQHC preferred) ** If current staff under consideration for promotion, must be employee (MA I) in good standing with positive performance review, no corrective action plans for at least 6 months. * Current BLS certification * Bilingual in English and Spanish preferred Preferred education, experience and/or training: * Familiarity with electronic health records (eClinicalWorks) * Experience working in an outpatient primary care clinic or doctor’s office preferred. EXPECTATIONS * Adheres to all Harbor Community Health Center’s (HarborCHC)policies and procedures. * Observes all policies and procedures for the use time-keeping system, including attendance, tardiness, proper clocking procedure, overtime authorization, and employees' name tags are visible. * Conducts self in a manner that represents HarborCHC's values at all times. * Maintains a positive and respectful attitude with all work-related contacts. * Provides excellent customer service. * Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns. * Excellent oral and written communication skills. * Consistently reports to work prepared to perform the duties of the position. * Meets productivity standards and performs duties as workload necessitates. * Fosters an environment that promotes trust and cooperation among all staff. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. HOURS OF OPERATION HarborCHC is open Monday-Thursday 7:00 am-7:00 pm, Friday 8:00 am-5:00 pm, Saturday 8:00 am-5:00 pm with occasional overtime, or other shifts based on clinic needs. This is a non-exempt position, and any overtime must be approved by your supervisor in advance. HR PROCEDURAL REQUIREMENTS * Legal authorization to work in the United States. * Clear all post offers, pre-employment background screening, and education verification. * This is not intended to cover all aspects of your description as additional duties may be assigned. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general content of requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and do not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. TBD

Responsibilities

The Medical Assistant II provides direct and indirect support to medical providers, ensuring efficient and high-quality patient care. Responsibilities include preparing exam rooms, assisting during examinations, performing laboratory tests, and educating patients.