Medical Assistant II - Outpatient Otolaryngology Clinic at Texas Children's Careers

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Care, Customer Service, Patient Registration, Patient Management System, Data Collection, Documentation, Monitoring Patient Flow, Assisting Licensed Staff, Communication, Problem Solving, Time Management, Teamwork, Attention to Detail, Scheduling, Clinical Knowledge, Bilingual

Industry

Hospitals and Health Care

Description

We are searching for a full-time Medical Assistant II with our Outpatient Otolaryngology clinic team at our Main campus location -- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. Think you’ve got what it takes? “As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.” Qualifications One of the following certifications required: CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services LIC PAR- License Paramedic from the Texas Department of State and Health Services NCMA- National Medical Assistant Certification from the National Center for Competency Testing NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants 2 years of related experience required Responsibilities Responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems Performs patient registration procedures per clinic process Utilizes the patient management system to mark the arrival of patients and opens accounts Changes status of all non-arrived patients daily to reflect canceled, no-show, or rescheduled status Prioritizes patients to be roomed based on appointment and arrival times and other clinic procedures Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process Assists with patient escorts and helps with paperwork as needed Assists in the collection and documentation of patient/family data which includes biophysical and psychosocial information according to clinic scope Reports abnormal or out of range data to RN or provider Ensures that requisitions have necessary clinical, demographic, billing, and payor information Monitors patient flow and fills in or assigns staff as necessary to avoid bottleneck and assure minimal patient wait time

Responsibilities

The Medical Assistant II will provide patient care and excellent customer service while assisting in the coordination of flow and provider schedules. Responsibilities include responding to customer inquiries, performing patient registration, and monitoring patient flow to minimize wait times.