Medical Assistant/Medical Receptionist at Neopath Health

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Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Scheduling, Medical Record Management, Interpersonal Communication, Organizational Skills, Problem Solving, Critical Thinking, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Industry

Hospitals and Health Care

Description

NeoPath Health, Inc., a Minnesota based administrator of employer based medical services, is in search of a Medical Assistant/Medical Receptionist to work at the Prairie Island Health Center in Welch, MN. Position Summary The Medical Receptionist/Medical Assistant is responsible for providing the utmost in customer service to our patients in a primary care and/or occupational health care setting. The Medical Receptionist will assist with patient calls and scheduling. They will maintain medical records by scanning, faxing and electronically filing documents as directed by practitioner and other care team members. They will ensure a clean, welcoming clinical environment for all patients. This position requires a high degree of interpersonal and organizational skills. The individual who holds this position exemplifies NeoPath’s commitment to work as part of a highly engaged clinical team to provide an exceptional patient care experience. Principal Duties and Responsibilities * Welcomes patients and visitors by warmly greeting patients and visitors, in person or on the telephone; answering or referring inquiries. * Optimizes patients' satisfaction, practitioner time, and treatment room utilization through the scheduling of appointments in person or by telephone. * Keeps patient appointments on schedule by notifying practitioner of patient's arrival and reviewing service delivery compared to schedule. * Comforts patients by anticipating patients' needs; answering patients' questions (within scope of practice); and maintaining the reception area. * Ensures availability of treatment information by filing and retrieving patient records. * Maintains patient accounts by obtaining, recording, and updating personal, financial, and clinical information. * Protects patients' rights by maintaining confidentiality of personal and financial information. * Maintains operations by following policies and procedures; reporting needed changes. * Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. Qualifications * Graduate of an accredited medical assistant program preferred but not required * High school diploma or GED * Demonstrated record in customer service. * Skills in establishing and maintaining interpersonal relationships with all levels of management, practitioners, team members and the public. * Ability to cooperate, collaborate and communicate with all levels within the organization. * Demonstrated organizational skills. * Demonstrated problem solving and critical thinking skills. * Strong written and oral communication skills. * Proficiency in Microsoft Office products including Word, Excel, and PowerPoint. Full-time Monday-Friday. No weekends, evenings, holidays, or after-hours call. NeoPath Health, Inc. conveniently delivers personalized healthcare via onsite clinics in partnership with middle market employers. Our goal is to offer healthcare that is convenient and affordable. Our Providers practice patient-centered care in privately funded clinics; without the time and billing constraints that are found in other primary care settings.

Responsibilities

The role involves managing patient scheduling, greeting visitors, and maintaining medical records in a primary or occupational health setting. Additionally, the position ensures a clean clinical environment and manages office inventory and equipment.