ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

REQUIREMENTS:

• High School Diploma required
• Graduate of Medical Assisting Program preferred
• Basic Life Support (BLS) required at the time of hire (American Red Cross or American Heart Association)

• Register patients, verify insurance, and process co-pays.
• Schedule appointments and coordinate specialist referrals.
• Answer patient inquiries and update them on care status.
• Inform staff of patient flow and assist with patient preparation.
• Record medical history, take vitals, and escalate critical cases.
• Perform point-of-care testing (e.g., flu, strep, ECG).
• Perform phlebotomy and administer injections as needed.
• Maintain exam rooms, stock supplies, and manage inventory.
• Update medical records and scan documents.
• Answer phone calls and handle mail.
• Perform patient follow-up and maintain reception area.
• Handle opening/closing duties, cash out, and secure the building.
• Conduct daily equipment checks and submit repair tickets.
• Perform additional duties as assigned.