Medical Assistant-Open Access at US Digestive Health

, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Terminology, Medications Knowledge, ICD-10 Codes, Customer Service, Oral Communication, Written Communication, Medical Intake Screening, Scheduling, Insurance Information Collection, Demographics Review, Procedure Prep Review, EMR, Microsoft Outlook, Microsoft Teams

Industry

Medical Practices

Description

Description Classification (FLSA Status) Non-Exempt Reports to Open Access Supervisor Summary/Objective Play a pivotal role in helping to prevent GI Cancer for patients! Our Open Access teams are dedicated to helping patients get scheduled for their procedures over the phone with our offices. Under the direction of the Open Access Supervisor, the Open Access Scheduler schedules new and established patients for procedures or office visits based off a medical intake screening they conduct. Essential Functions Conducts Open Access medical assessments with patients. Reviews Open Access assessments with patients that they have filled out online and helps to get them scheduled. Collects Insurance information, reviews demographics and schedules procedures or office visits. Reviews procedure prep information with patients and answers questions they may have. Competencies Excellent customer service. Knowledge of medical terminology, medications, & ICD-10 codes. Ability to work cooperatively with managers and peers. Excellent oral and written communication skills are required. Supervisory Responsibility None Work Environment This position may be located at our Contact Center in Wyomissing PA, or at the individual office location based on the needs of the practice. Physical Demands Sitting for long periods of time. Repetitive hand movement due to extended computer use. Extensive phone and computer usage. Position Type/Expected Hours of Work Full Time and flexible hours available. Travel Some intermittent travel may be required for training. AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements MA certification Medical office experience preferred. EMR background is a plus Bilingual is a plus. Skills in Microsoft Office (Outlook, Teams) preferred.

Responsibilities

The scheduler conducts Open Access medical assessments by reviewing patient intake screenings, collecting insurance information, and scheduling procedures or office visits. They are also responsible for reviewing procedure preparation details and addressing patient questions.