Medical Assistant - Paid Training! Strong customer service skills needed, f at Eye Elements

Louisville, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Basic Computer Skills, Patient Flow Facilitation, Preliminary Testing Assistance, Insurance Verification, Effective Communication, Data Recording, Eye Anatomy Knowledge, Diagnostic Testing Skills, Team-oriented, Adaptability, Professionalism, Initiative, Reliability, Attention to Detail, Time Management

Industry

Hospitals and Health Care

Description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Title: Ophthalmic Technician Company: Retina Associates of Kentucky Location: Louisville, KY Travel: You will regularly travel to our other offices within 1 hour of Louisville. Please only apply if you are willing to travel on a regular basis. We do pay mileage reimbursement if using personal vehicle! Training Provided – No medical/eyecare experience required! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay Hours: Full Time Our offices are open from Monday-Friday 6:30am-5:30pm. You may need to work a little earlier/later as needed. Requirements: High School Diploma or GED Equivalent Favorable result on Background Check Basic computer skills Strong customer service skills Excitement to learn and grow Essential Functions: Facilitate patient flow Assist the doctor in preliminary testing Verify medical and vision insurances Effectively communicate with patients, doctors, and managers Answer inquiries through phone, email, and in-person requests Company: Retina Associates of Kentucky Job Title: Ophthalmic Technician Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in Louisville, KY. SUMMARY An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone) Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Practice urgency at all times with patient’s time, as well as doctor’s time and schedule Comply with all company policies and procedures including HIPAA Verify patient information by interviewing patient Recording medical history, current medications and confirming purpose of visit Records all data in the patient's Electronic Medical Record (EMR) Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications General office duties and cleaning to be assigned by manager QUALIFICATIONS Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creates a positive work environment by being team-oriented and patient-focused Ability to interact with all levels of employees in a courteous, professional manner at all times Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) required Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

The Ophthalmic Technician assists the doctor in providing excellent patient care during visits, facilitating patient flow and performing preliminary testing. They are responsible for verifying patient information and effectively communicating with patients and staff.