Medical Assistant / Patient Access Specialist Split at Mountain Laurel Medical Center

Grantsville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

20.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Assistant, Patient Access, EHR Systems, Medical Terminology, Customer Service, Insurance Verification, CPR Certification, Multitasking, Communication, Organizational Skills, Interpersonal Skills, Detail-Oriented, Teamwork, Confidentiality, Healthcare Laws, Problem Solving

Industry

Hospitals and Health Care

Description

Job Details Job Location: Grantsville Office - Grantsville, MD 21536 Position Type: Full Time Education Level: High School Salary Range: $18.40 - $20.00 Hourly Job Shift: Day Medical Assistant / Patient Access Representative Mountain Laurel Medical Center is hiring a Medical Assistant / Patient Access Representative to support both clinical care and front-desk operations across our clinic locations. This dual-role position is essential to ensuring efficient patient flow and a positive, patient-centered experience. Key Responsibilities: Room patients, obtain vital signs, document histories, reconcile medications, and assist providers with exams and minor procedures. Perform CLIA-waived testing, administer injections, collect specimens, and provide basic patient education. Manage patient check-in/check-out, scheduling, insurance verification, and co-pay collection. Answer phones, update EHR records, scan documents, and support patient communication. Maintain exam rooms, supplies, and equipment. Code of Ethics and Mission Uphold the Code of Ethics and mission of Mountain Laurel Medical Center in a manner consistent with the core values of respect, accountability, integrity, teamwork, continuous improvement, and patient-centered care. Core Value Statements Patient Focused The patient comes first and is central to all decision-making. Respect Treat all patients and staff the way you expect to be treated. Accountability Each employee owns their actions and expects the same from all others. Teamwork It is necessary to work together in a supportive manner to achieve common goals. Continuous Improvement Stay committed to the pursuit of excellence, always finding ways to adapt and improve. Integrity Always do the right thing. F. Performs other duties as assigned or requested by the supervisor. Additional Requirements: Willingness to travel to Oakland, Westernport, Grantsville, and Bruceton clinic locations. Commitment to Mountain Laurel Medical Center’s mission and core values. Qualifications Qualifications: Certified/Registered Medical Assistant (NHA, ARMA, AAMA) or ability to obtain certification within 6 months. Experience with EHR systems, medical terminology, and patient-facing customer service. Knowledge of insurance verification (commercial, Medicare, Medicaid) preferred. CPR certification required. Strong multitasking, communication, and organizational skills. Computer Literacy: Knowledge of basic computer software and the willingness and ability to learn electronic medical records software. Work Record: A demonstrated work record showing good attendance, punctuality, dependability, and the ability to work well with supervisors and coworkers as part of a team effort is essential. A medical office setting is an environment that requires the ability to relate to all types of people while always maintaining a professional demeanor. Language Skills: The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is essential. The ability to write routine reports and correspondence, and the ability to speak effectively to patients, co-workers, and the public at large, are of the utmost importance. Telecommuting: This position is eligible for telecommuting under circumstances defined by MLMC and the Director of Nursing. Mathematical Skills: Must have the ability to calculate figures and amounts, such as proportions and percentages, along with mathematical accuracy and attention to detail, are essential skills for this position. Reasoning Ability: Must be able to demonstrate the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Team Work: An essential element is the ability to work and interact effectively and positively with other staff members to build and enhance teamwork in the center and in the overall MLMC organization; team engagement is a must to be successful in this position. Sensitivity to Confidentiality: Must be able to demonstrate a high level of confidentiality and the ability to manage all company information accordingly. Sensitivity to the Needs of Special Populations: Must be able to demonstrate the ability to understand and respond appropriately, effectively, and sensitively to special population groups served by MLMC. Special population groups include those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability, religion, etc. Understanding of HealthCare Laws and Regulations: Must have the ability to follow HIPAA guidelines as well as an understanding of policies and procedures regarding medical records put in place by the Federal Government. Additional Skills: Must have strong interpersonal communication skills, including the ability to respectfully interface with a socioeconomically and culturally diverse population, and must also demonstrate a detail-oriented work ethic, and the ability to adapt quickly in a dynamic work environment. Clinic management responsibilities are critical and must be demonstrated. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing the duties of this job, the employee is frequently required to drive, sit, handle papers, type, and operate computer equipment; reach with hands and arms; talk, see, and hear. Work Environment: Work is performed in a typical business office environment. Some local trips by automobile may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Responsibilities

The Medical Assistant / Patient Access Representative will support clinical care and front-desk operations, ensuring efficient patient flow and a positive experience. Key tasks include rooming patients, managing check-in/check-out, and performing basic patient education.