Medical Assistant/Patient Service Representative Float at VITALSKIN PHYSICIAN MANAGEMENT LLC

Bardstown, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

19.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Services Representative, Medical Assistant, Front-Desk Coverage, Check-In, Insurance Verification, Co-Pay Collection, Appointment Scheduling, HIPAA Compliance, Vitals, Clinical Tasks, EHR Documentation, Prior Authorizations, Referrals, Flexibility, Adaptability, Communication

Industry

Wellness and Fitness Services

Description

Job Title Medical Assistant/Patient Service Representative- Float 3-4 Days a week-Monday-Thursday Schedule. Minimum of 25 hours a week @ $17.50-19.00hr. Patient Services Representative (PSR) Duties * Provide front‑desk coverage across multiple clinic locations as needed. * Greet patients, check them in, and verify demographic and insurance information. * Collect co‑pays, outstanding balances, and required forms. * Schedule, reschedule, and cancel patient appointments. * Manage incoming calls, messages, and patient inquiries. * Prepare daily paperwork, reports, and appointment lists. * Maintain a clean, organized, and welcoming front office environment. * Ensure HIPAA compliance and protect patient confidentiality in all interactions. Medical Assistant (MA) Duties * Room patients, take vitals, document chief complaints, and update medical histories. * Assist providers with exams, procedures, and in‑office treatments. * Perform basic clinical tasks such as point‑of‑care testing, specimen collection, and medication administration (as allowed by certification and facility policy). * Prepare exam rooms, stock supplies, and maintain equipment. * Process medication refills per protocol. * Assist with prior authorizations, referrals, and patient follow‑up tasks. * Document all patient encounters accurately and promptly in the EHR. Floating Role Expectations * Provide coverage for both planned PTO and unplanned call‑outs/absences. * Maintain flexibility to work in different departments based on need. * Be familiar with workflows, policies, and procedures across all assigned areas. * Adapt quickly to changes in schedule, patient volume, and operational needs. * Communicate effectively with leadership and teams regarding daily assignments. * Support staff in high‑volume periods or during staffing shortages. * Demonstrate professionalism, reliability, and accountability in all rotations. Schedule & Availability Requirements * Work a minimum of 3 days per week. * Have availability for same‑day coverage requests when possible. * Participate in rotating coverage schedules as assigned. * Maintain updated credentials, training, and required competencies for both PSR and MA roles. VSD CORE VALUES Having fun. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another – forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable. We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial. We have an owner’s mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

Responsibilities

This floating role involves performing both Patient Service Representative duties, such as managing front-desk operations, scheduling, and verifying information across multiple clinics, and Medical Assistant tasks, including taking vitals, assisting providers, and performing basic clinical procedures.