POSITION OVERVIEW

This position is responsible for assisting Doctors, Nurse Practitioners, and Nurses in providing care to behavioral health and addiction patients under general supervision.

REQUIREMENTS

• Certified Medical Assistant preferred.
• Medical Assistant work experience or completion of medical assistant training program required.
• Previous experience as a phlebotomist
• CPR certification required within 1 year of employment.
• Previous toxicology specimen collection experience preferred.
• Previous experience in a fast paced, high volume clinic setting. Mental Health or addiction experience preferred.
• Excellent communication and interpersonal skills combined with a high level of initiative.
• Solid computer skills, including experience with electronic health record and Microsoft office.
• Ability to work effectively with a variety of individuals in sometimes stressful situations.
• Ability to bring empathy and compassion to a vulnerable population while maintaining boundaries.

EDUCATION

Vocational/technical school degree.
Qualified individuals may apply online at compdrug.org. We are drug free workplace.
EEO/AA Employer/Vet/Disabled

DUTIES

• Supports patient care by facilitating CompDrug’s Specimen collection processes for urine, salvia, blood collection and breathalyzer. This includes observed urine collection as needed. Reporting suspected falsification of a specimen
• Follows chain of custody procedures
• Processes and assembles specimen collection
• Provides instructions to patients on how to provide urine, breath and saliva specimens
• Provides care and customer service to CompDrug patients in an empathic, trauma informed manner while maintaining boundaries
• Administers diagnostic procedures within defined scope, for example blood draws, pregnancy tests, electrocardiograms
• Escorts patients to exam room, obtain vitals, status/history update and relevant screening questions
• Supports the maintenance of medical and toxicology supply inventory. Ensures supply areas are stocked and inventory ordered as needed.
• Updates and maintains patient records in the electronic health record and the Central Registry
• Completes prior authorizations in collaboration with providers
• Answers phone calls and provides other administrative support to the medical staff
• Maintains safe, secure, and healthy work environment
• Maintains patient confidentiality and adheres to established privacy practices in compliance with HIPAA and 42 CFR Part 2
• Maintains job knowledge by participating in required continuing educational opportunities
• Maintains certification and continuing education
• Regular and timely attendance
• Other duties as assigned