InGenesis is seeking compassionate, detail-oriented Medical Assistants to support our client. In this role, you’ll provide direct patient care, perform front desk duties such as registration and scheduling, and rotate across various departments and clinic locations. Flexibility to work evenings, weekends, and overtime is required.

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or equivalent
• Completion of a Medical Assistant training program from an accredited school
• Current CPR/BLS Certification (AHA) – must be a hands-on course
• At least 3 months of customer service experience
• Proficiency in Microsoft Office and internet use
• Bilingual (Spanish) highly desirable

PREFERRED QUALIFICATIONS:

• One year of experience in a community health setting
• Medical Assistant Certificate
• Experience with medical practice management systems
• Reliable transportation

ESSENTIAL CLINICAL RESPONSIBILITIES:

• Prepare, clean, and stock exam rooms daily
• Review electronic patient charts and huddle with providers to plan visits
• Prepare patients for exams and perform point-of-care tests
• Document screenings and pend lab orders and vaccines in the EHR
• Administer vaccines and assist with specimen collection
• Monitor patient flow and support providers with time management
• Address EHR messages within 24–48 hours
• Educate patients and assist with insurance enrollment (e.g., EWC, CDP, FPACT)
• Provide patient education and referral instructions
• Perform medication reconciliations
• Ensure compliance with HIPAA, infection control, and clinic protocols
• Perform other duties as assigned by supervisor

FRONT DESK & ADMINISTRATIVE RESPONSIBILITIES:

• Register and check in patients
• Navigate health plan portals to verify insurance eligibility
• Understand qualifications for county insurance programs and the Sliding Fee Program
• Make robust confirmation calls and schedule appointments
• Consistently demonstrate GUEST principles in all interactions
• Stock clinic supplies and purge expired items
• Perform downtime procedures and other clinic duties as assigned