Description
The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office.
Responsibilities
1. Performs EKGs as ordered by the physician
2. Performs lab testing as ordered by the physician
3. Performs PFT as ordered by the physician
4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated
5. Performs quality controls
6. Ensures that the patient referrals are completed and forwarded appropriately
7. Documents appropriately any treatment
8. Documents any telephone contact with the patient
9. Documents in the lab accession log and outside medical testing log as per established procedure
10. Adheres to universal precautions and OSHA Regulations
11. Maintains examination rooms and medical areas in a clean and orderly fashion
12. Registers and transacts patients promptly and accurately using current computer system
13. Updates pertinent patient information, including medical insurance coverage and eligibility
14. Ensures that all patients names appear on daily ledger sheets
15. Schedules patient appointments
16. Retrieves and files medical reports/lab results
17. Processes HMO referrals as requested by Physician, Practice Management, and patients
18. Communicates to Physician all patient emergencies
19. Answers telephones with name and Beth Israel Medical Group office location
20. Takes messages to ensure follow-up on all calls
21. Scans paperwork into the EMR in a timely fashion
22. Balances ledger sheets and accounts for all monies received
23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed
24. Provides information to other departments as requested
25. Provides assistance with uncovered shifts
26. Confirms appointments
27. Notifies Practice Manager or Office Manager of any problems in the office
28. Notifies Practice Manager or Office Manager when office supplies are needed
29. Calls insurance companies to verify coverage and eligibility
30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.

Qualifications

• High school diploma or general education diploma (GED).
• BLS certification or Heart Saver from AHA
• Licensed/Credentialed as a Phlebotomist or EKG technician preferred
• Certification as a Medical Assistant or two (2) years relevant work experience preferred.
• CMA/RMA Required

Collective bargaining unit: SEIU 1199-MSBIMG

Please refer the Job description for details