Medical Assistant to the Medication Assistance Program at Bucksport Regional Health Center

Bucksport, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical assisting, Patient care, Vitals collection, Urine drug screening, Clinical documentation, EMR systems, Telehealth platforms, Patient education, Infection control, HIPAA compliance, Care coordination, Interpersonal communication, Inventory management, Trauma-informed care

Industry

Hospitals and Health Care

Description

Description The Behavioral Health Medical Assistant (MA) – MAT Program supports the delivery of integrated behavioral health and medical services for patients receiving Medication Assisted Treatment (MAT). This role provides clinical support to providers, coordinates MAT-specific workflows and promotes patient engagement and adherence within established protocols. The MA functions as part of a multidisciplinary team and is responsible for ensuring efficient patient flow, accurate documentation, timely follow-up, and adherence to clinical, regulatory, and organizational standards. This is a part-time position requiring a flexible schedule to support program needs. Includes evening coverage two (2) nights per week to support MAT group services May include a combination of daytime clinical hours and evening group support Schedule to be determined based on operational needs of the MAT program This role does not provide clinical counseling, case management, or independent treatment planning, but supports care delivery under the direction of licensed providers. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Prepares treatment rooms and ensure readiness for MAT and behavioral health visits Greets and escorts patient to treatment room, updates medical history, takes vitals and records relevant health/treatment updates for clinician review 2. Assist providers with examinations and MAT-related care 3. Perform CLIA-waived testing (e.g., urine drug screens) in accordance with protocols 4. Monitor and maintain medical equipment and supply inventory 5. Communicates with patients via telephone and other means to confirm appointments, provide information, etc. 6. Support daily MAT operations, including monitoring patient flow and provider schedules to ensure positive patient experiences. 7. Prepare charts and documentation for MAT visits, ensuring completeness and accuracy 8. Track required elements of MAT care (e.g., urine drug screens, follow-up visits) and flag gaps per protocol 9. Coordinate MAT-related activities using approved systems (e.g., EMR, telehealth platforms) 10. Provides patient education as appropriate to the situation. 11. Protects patients and employees by adhering to infection-control policies and protocols. 12. Actively communicates with MAT patients including outreach, support, and case management services as directed by providers. 13. Coordinates activities via Zoom or other programs as necessary for the MAT program. 14. Adhere to all organizational policies, including HIPAA, infection control, and safety protocols 15. Support compliance with MAT program requirements, HRSA standards, and applicable regulations 16. Participate in team huddles and care coordination activities as assigned 17. Maintain effective communication with multidisciplinary team members 18. Support a patient-centered, trauma-informed care environment 19. Provides back-up support to the Behavioral Health Integration Team (scheduling/MAT coverage) NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. May fill in for Behavioral Health Coordinator, and as an MA in other areas as needed. 2. Performs other duties and tasks as assigned. GENERAL EXPECTATIONS: 1. Be committed to the mission of the Bucksport Regional Health Center. 2. Work as a member of the medical team in the performance of duties. 3. Be punctual for scheduled work and use time appropriately. 4. Work in harmonious relationships with all staff, patients, vendors and others. 5. Perform duties in a conscientious, cooperative manner. 6. Perform required amount of work in a timely fashion with a minimum of errors. 7. Be neat and maintain a professional appearance. 8. Maintain confidentiality and protect the Center by keeping information concerning Operations, patients and employees confidential. 9. Assist in the care, observation, and the condition of patients including the execution of procedures prescribed for the direct treatment or therapy of patients. 10. Performance of job requires close coordination with others. Team work is essential. 11. Participation in community activities as a representative of Bucksport Regional Health Center. PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms and talk, see and hear; prolonged standing is required. Eye hand coordination and manual dexterity required. The employee must regularly lift/move up to 25 pounds, including assisting with moving patients, as well as bend, stoop, stretch or crouch. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus. Work is performed primarily in a medical office setting. Noise level is usually quiet. Some in-state travel and work outside of normal daytime hours is required. WORK ENVIRONMENT: The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in a typical medical office environment. Noise level is usually quiet. Potential exposure to hazardous and infectious materials, including blood borne pathogens. QUALIFICATIONS NEEDED FOR POSITION: Experience and Skill Requirements: The following experience and skills are considered essential: At least one year of experience as a Medical Assistant preferred. Ability to establish and maintain effective working relationships with patients and other employees. Strong interpersonal and communication skills, including presentation skills required. Ability to read, interpret, understand and apply clinical policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Education Requirements: The following education requirements are considered essential: High School Diploma or equivalent is required. Recognized certificate from accredited education institution for Medical Assistant required. ** All requirements and skills are considered to be essential, unless otherwise indicated. **

Responsibilities

The Medical Assistant supports the Medication Assisted Treatment (MAT) program by providing clinical assistance to providers and ensuring efficient patient flow. Responsibilities include performing clinical tasks like vitals collection and drug screening, maintaining accurate documentation, and coordinating patient care activities.