Medical Billing & Collections Specialist HYBRID at Rotech Healthcare Inc

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Collections, Customer Service, Attention to Detail, Time Management, Problem Solving, Communication, Confidentiality, Data Entry, Insurance Knowledge, DME Knowledge, HME Knowledge, Mathematical Calculations, Organizational Skills, Teamwork, Self-Motivation

Industry

Hospitals and Health Care

Description

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Summary We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables. Essential Duties and Responsibilities Contacts payer, patient or store as appropriate Documents all collections activity in IMBS patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor Documents work performed/action taken on AR Aging Report and/or Over/Under Report Process all Payer appeal requests within the time frame required by the Payer Processes all approved adjustments Processes doctor and insurance changes Processes Financial Assistance applications Processes Hospice/Nursing Home Delivery Tickets Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer Reviews amounts on the over/under report Reviews patient information in IMBS to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required Sorts and logs incoming correspondence Performs other duties as assigned Qualifications Employment is contingent on Background investigation (company-wide) Drug screen (when applicable for the position) Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Education and/or Experience High school diploma or GED equivalent One to three years of related prior work experience in a team-oriented environment Experience in medical field and administrative record management Strong customer service background Skills, Knowledge and Abilities Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner Helpful, knowledgeable and polite while maintaining a positive attitude Interpret a variety of instructions in a variety of communication mediums Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) Knowledge of insurance policies and requirements Knowledge of medical billing practices and of billing reimbursement Maintain confidentiality and practice discretion and caution when handling sensitive information Multi-task along with attention to detail Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Physical Demands Requires sitting, walking, standing, talking or listening Requires close vision to small print on computer and or paperwork Machines, Equipment and Technical Abilities Email transmission and communication High data entry speed on a 10-key computer and calculator is desired Internet navigation and research Microsoft applications including but not limited to Word, Excel, etc. Office equipment; fax machine, copier, printer, phone and computer Rotech Information Benefits Generous paid time Off and paid holidays Overtime pay for non-exempt hourly positions based on business needs Commission for Account Executives Fixed and variable rate car reimbursement for Area Managers and Account Executives Employee discount program Employee recognition program Bonus and incentive opportunities Mileage reimbursement (when applicable for the position) Telephone reimbursement (when applicable for the position) EAP 401k, HSA and FSA/Dependent Care FSA Medical, Prescription, Dental and Vision Life Insurance, Disability, Accidental death, Identity protection and Legal services Meru Health Mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings solutions programs HEPB and TB vaccinations Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Responsibilities

The Medical Billing & Collections Specialist is responsible for the collection of all Billing Center Accounts Receivables. This includes contacting payers and patients, documenting collections activity, processing appeals, and managing adjustments and rejections.