CUTTING EDGE PEDIATRIC AND ADULT THERAPY IS SEEKING A HIGHLY MOTIVATED AND PASSIONATE MEDICAL BILLING COORDINATOR (CLIENT CARE SERVICES).

If you are a seasoned billing professional or someone with strong attention to detail and a passion for supporting clinical excellence through efficient billing processes, our clinic is the place for you. At Cutting Edge Pediatric and Adult Therapy, we don’t just offer a job; we offer a transformative career path. This is your opportunity to make a difference behind the scenes in a fun, collaborative, and mission-driven environment. At Cutting Edge, our focus is on therapy with a purpose.

QUALIFICATION AND SKILL REQUIREMENTS

• Minimum of 1 year experience in a medical billing or healthcare office environment.
• Proficient with Microsoft Office (Word, Excel, PowerPoint) and electronic medical record (EMR) systems.
• Familiarity with Clearinghouses.
• Understanding of insurance claims processing, and denial/appeals procedures.
• Strong organizational, time-management, and multitasking abilities.
• Excellent written and verbal communication skills.
• Familiarity with HIPAA regulations and the importance of secure information handling.
• High attention to detail and commitment to accuracy.

PHYSICAL REQUIREMENTS

• Ability to sit and work at a computer and telephone for extended periods of time.

• Provide excellent customer service and support to patients and families by ensuring smooth billing processes.
• Document clear, concise, and legible notes regarding billing efforts and communication with patients or payors.
• Manage assigned accounts, prioritize issues, and resolve billing discrepancies in a timely manner.
• Verify insurance eligibility and coverage prior to and during treatment.
• Copy and process payment information for secondary billing.
• Prepare, review, and submit clean insurance claims electronically and/or via paper.
• Follow up on outstanding claims, denials, and appeals with accuracy and persistence.
• Monitor and maintain timely authorizations to prevent service interruptions.
• Respond to and resolve patient billing questions and concerns.
• Submit documentation for medical records requests, audits, or payor requirements.
• Maintain HIPAA compliance and uphold the highest standard of confidentiality.
• Support front desk and client care teams when needed, and complete other tasks as assigned.