Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Medical Billing Inbound Specialist (Consultant) at Vector Outsourcing Solutions Phils. Inc.
Manila, National Capital District, Philippines -
Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

35000.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Call Center, Healthcare Policies, Issue Resolution, Documentation, HIPAA Compliance, Communication, Interpersonal Skills, Inbound Calls, Attention To Detail, Accuracy, Time Management, English Proficiency, Data Entry, Typing Speed, Confidentiality

Industry

Outsourcing and Offshoring Consulting

Description
Salary: PHP 30,000- PHP 35,000/ month Job Description: Manage incoming calls from patient, healthcare customers and service providers Deliver accurate information and support regarding healthcare policies and procedures. Address patient concerns, resolve issues, and follow up to ensure a satisfactory outcome. Maintain thorough documentation of customer interactions and transactions. Adhere to HIPAA and other relevant healthcare regulations. Coordinate with other departments to escalate and resolve complex matters efficiently. Minimum Qualifications: Consultancy role with a minimum 6-month contract At least 1-2 year of customer service, call center, or healthcare related experience preferred. Basic understanding of medical billing, insurance claims, and healthcare terminology Strong communication and interpersonal skills. Ability to handle inbound calls professionally and efficiently. Strong attention to detail, accuracy, and excellent time management skills are essential. Must possess excellent communication skills in English, both written and verbal. Proficient data entry skills, with a typing speed of 40 WPM or faster, are required. Must demonstrate the ability to work with and protect confidential information. Able to work from home with reliable internet and a backup connection. Others: Work from Home Equipment/ company computer is provided
Responsibilities
The specialist will manage incoming calls from patients and healthcare providers, delivering accurate support regarding healthcare policies and procedures. This role requires addressing patient concerns, resolving issues, and maintaining thorough documentation of all customer interactions.