Medical Billing Patient Collector at Florida Urology Partners LLP
Tampa, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical Billing, Collections, Patient Balance Working, Outside Collections Follow-up, Issue Reporting, Patient Call Answering, Outstanding Balance Calling, Electronic Health Record Updating, Payment Issue Communication, Issue Resolution, Credit Balance Review, Refund Processing, Customer Service, Prioritizing, Organizational Skills, Communication Skills

Industry

Hospitals and Health Care

Description
Description Florida Urology Partners is expanding and we need your help with our Medical Billing and Collections team. We have a fantastic team and are looking for someone who is eager to join a fun and winning team. We offer a competitive hourly rate, fantastic benefits including a membership to the YMCA. Our office is located near the airport and International/Westshore malls. This position will be a hybrid/flex position with some work-from-home and some in-office work. Position Summary: Responsible for working aging for patient balances. Prepare and follow through on accounts going to outside collections. Reporting any found issues to manager in a timely fashion for review. Answer incoming calls from patients regarding their bill or billing questions Call on outstanding patient balances Note the electronic health record (EHR) and paper patient records as needed to update status and activity of invoices Communicate to manager any potential payment issues Consult manager, team members and appropriate resources to resolve questions and issues Review accounts ready for external collection efforts Work patient credit balances Generate requests for, post, and mail patient refunds Other tasks as required Bilingual English/Spanish desired Requirements 2 years of medical office experience High School Degree or Equivalent Excellent Billing / Customer Service Experience Excellent Prioritizing and Organizational skills Excellent Communication skills Able to work well with others Able to positively interact with patients and co-workers Open to constructive criticism Able to sit for 8 hours a day Bilingual English / Spanish is desired Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Responsibilities
The primary responsibility involves working aging patient balances, preparing accounts for outside collections, and promptly reporting any identified issues to the manager. Additionally, the role requires answering patient calls regarding billing questions and documenting status updates in patient records.
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