Medical Billing Specialist | Collections | Get a 21K Signing Bonus at ISTA Solutions Inc

Mandaluyong, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Healthcare Collections, Accounts Receivable Analysis, Claims Follow-up, Denials Management, HIPAA Compliance, Negotiation, MS Office, SNF Metrics, Transworld Software, Patient Communication, Data Privacy

Industry

Outsourcing and Offshoring Consulting

Description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Collections Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles & responsibilities: Review and analyze accounts receivables (A/R) reports to identify unpaid claims or patient balances Perform collection calls to patients/residents to resolve outstanding balances and secure payments Ensure accurate and timely documentation of all collection activities and account updates in the system Communicate professionally and empathetically with patients, clients, and billers Meet or exceed individual and team productivity and quality targets, including call handling metrics, collection goals, and documentation standards Work collaboratively with team members and supervisors to resolve account issues and escalate complex cases appropriately Maintain confidentiality and adhere to HIPAA and data privacy policies at all times Participate in training sessions, team meetings, and performance reviews as scheduled Demonstrate flexibility to adapt to process updates, client requirements, or additional tasks as assigned At least 1 year of experience in US healthcare medical billing or collections, preferably in a BPO setting Knowledge of insurance billing processes, claims follow-up, denials management, and EOBs/EOPs Strong communication and negotiation skills with an empathetic but assertive approach Ability to work in a fast-paced, metric-driven environment with minimal supervision Proficiency in MS Office and billing software (SNF Metrics, Transworld etc.) Willing to work onsite in Shaw Blvd, Mandaluyong Amenable to night shift and flexible working hours based on client requirements What Can We Offer You? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid Time Off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our Commitment to You Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives

Responsibilities

Review and analyze accounts receivable reports to identify unpaid claims and perform collection calls to resolve outstanding patient balances. Ensure accurate documentation of all activities while adhering to HIPAA and data privacy policies.