Puget Sound Home Health & Hospice is a Medicare-certified, 5-Star Rated agency seeking an experienced Medical Business Office Manager. We are looking for someone just as passionate as we are about providing quality patient services.

QUALIFICATIONS

• Associate’s degree required; Bachelor’s preferred
• Healthcare office management experience required (home health/hospice preferred)
• LEAN management experience preferred
• Strong organizational skills, sense of urgency, and leadership ability

LEARN MORE ABOUT US:

Visit: https://pugetsoundhh.com/
Follow: https://www.facebook.com/pugetsoundhh
Connect: https://www.linkedin.com/company/puget-sound-home-health/
Affiliate of: https://pennantgroup.com/

• Manage accounts receivable/payable and revenue cycle operations
• Process payroll, ensuring accuracy and timely payments
• Prepare financial reports and track key performance indicators (KPIs)
• Maintain patient records and medical records management
• Ensure compliance with healthcare laws, regulations, and office policies
• Manage appointment scheduling and provider availability
• Coordinate and make calls for palliative referrals
• Ensure timely follow-up on patient inquiries and care coordination
• Supervise administrative staff, HR functions, and performance management
• Ensure efficient patient flow and high-quality service
• Handle EMR systems, reporting, and office operations
• Address patient inquiries, complaints, and concerns professionally