Medical Claims Executive - KL, Malaysia at Allianz Global Corporate & Specialty SE

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Claims Assessment, Customer Service, Communication, Data Entry, Detail-Oriented, Team Player, Microsoft Office, Problem Solving

Industry

Financial Services

Description

At Allianz Partners, we don’t just process claims—we help travelers get the right care and get back on track. Join a global leader and make a real impact across Malaysia, Singapore, and Indonesia. In this associate-level role, you’ll evaluate and manage travel medical claims end-to-end, ensuring fair, accurate decisions and clear communication for our insurance partners and policyholders. You’ll build regional exposure, work with healthcare providers and internal teams, and develop in-demand skills in the insurance assistance space. What You’ll Do Manage assigned claims from notification/registration through to closure Review coverage, validate documents, and calculate benefits within authority Initiate payments and draft clear, professional claim decision letters Maintain accurate reserves, data entry, and case notes in the system Track claim progress and coordinate with Finance on rebilling Respond to customer inquiries and complaints with timely resolutions Liaise with providers, policyholders, and partners to gather info and explain decisions Support team projects and ad hoc tasks; collaborate to ensure seamless handovers What You’ll Bring Diploma or Degree (any field) 1–2 years’ experience in medical claim assessment; fresh graduates welcome Advantage: insurance, medical, or travel assistance background Strong English communication (written and spoken); Mandarin is a plus Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) Detail-oriented, decisive, customer-focused, and a strong team player Location UOA Centre, KLCC, Kuala Lumpur What Success Looks Like Timely, well-documented claim decisions with clear communication Smooth collaboration with providers, partners, and internal teams Reliable reserve management and clean case data with minimal rework Why Join Allianz Partners Work with a trusted global brand and gain regional case exposure Structured training, mentorship, and clear career growth pathways Supportive team culture focused on collaboration and continuous improvement What we offer: Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance If you’re excited but unsure if you meet every requirement, apply anyway—we value potential, transferable skills, and a growth mindset 83373 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent

Responsibilities

Manage travel medical claims from notification to closure, ensuring accurate decisions and communication. Liaise with healthcare providers and internal teams to gather information and support claim processes.