Medical Coordinator at Bethany Christian Services USA

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

31.39

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical coordination, Case management, Documentation compliance, Medication administration, Relationship management, Customer service, Communication skills, Time management, Microsoft Office Suite, Data entry, Billing reconciliation, Regulatory compliance, Crisis support, Bilingual Spanish/English

Industry

Non-profit Organizations

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference * Schedules and transports youth to all medical appointments within allotted timeframes * Maintains and manages medical files in the UC Portal and ensures all records are updated * Submits treatment authorization requests to Point Comfort Underwriters for unaccompanied refugee clients * Serves as subject matter expert on Point Comfort Underwriters insurance through ongoing consultation and collaboration * Trains staff and monitors medication administration * Reviews medication administration records and ensures adequate medication supply for youth * Develops, recruits, and maintains positive working relationships with contracted health providers and partners * Provides resources and reports upon discharge * Ensures documentation and filing compliance with all required forms in accordance with agency, state licensing, and ORR requirements * Provides training to branch locations on documentation compliance as needed * Reconciles and addresses billing errors to ensure accurate billing and prevent loss * Maintains accurate, up-to-date information on foster children in care in compliance with DHS, ORR, and agency requirements * May participate in on-call support for shelter care staff to address after-hours medical issues as needed * Stays current on all agency, federal, and state regulatory requirements related to social services * Travels periodically to healthcare facilities to build relationships and transport clients * Essential job responsibilities may vary based on program or department needs * May be required or asked to participate in a Bethany-sponsored event * Completes other duties as assigned What Will Make You Successful * High School Diploma or equivalent * Certification such as CMA, CNA, or completion of medical training in a related field * Minimum of one (1) year of employment experience in child welfare working with children and/or adolescents in a social service setting * At least one (1) year of related work experience (three (3) years preferred) * Bilingual Spanish/English fluency preferred * Excellent verbal and written communication skills * Ability to provide excellent and compassionate customer service * Ability to work independently and maintain a high level of confidentiality * Reliable with ability to meet time-sensitive deadlines and tasks * Ability to work well under pressure and adapt to change * Must be able to pass required medical examinations and perform essential job functions * Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization * Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite * Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany * Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage * Must pass a criminal history screen, including state and local child protection agency registries * Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity We Invest in You * Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul * Access to training, professional development, and career growth opportunities  * Comprehensive health insurance (medical, dental, and vision) * 403(b) retirement plan with employer match eligibility * Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) * Access to education reimbursement for those that qualify * Comprehensive employee assistance and wellness program * Employer paid long-term disability and group term life insurance  #LI-LV1

Responsibilities

The Medical Coordinator manages medical files, schedules appointments, and transports youth to healthcare facilities while ensuring compliance with agency and regulatory requirements. They also serve as a subject matter expert on insurance, train staff on medication administration, and maintain relationships with health providers.