Medical Coordinator at Bethany Christian Services USA

, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical coordination, Case management, Documentation compliance, Medication administration, Relationship management, Customer service, Communication skills, Time management, Microsoft Office Suite, Bilingual Spanish/English, Data entry, Billing reconciliation, Regulatory compliance, Crisis intervention, Transportation coordination

Industry

Non-profit Organizations

Description

*One time Sign-On Bonus: $1500 Additional Incentive Bonus after 6 months, based on performance and other factors: $1500 *Internal Candidates are not eligible for Sign-On Bonus* Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day. How Your Role Makes a Difference * Schedules and transports youth to all medical appointments within allotted timeframe; * Maintain and manage medical files in UC Portal and ensures all records are updated; * Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients; * Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance; * Train staff and monitor medication administration; * Review medication administration records and ensure adequate medication supply for youth; * Develop, recruit, and maintain positive working relationships between contracted providers to include all health providers and related partners; * Provide resources and reports upon discharge; * Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR; * Effectively train branch locations on documentation compliance in accordance with agency, state licensing expectations, and ORR, as needed; * Reconcile and address all billing errors to ensure accurate billing with no profit loss; * Maintain accurate, up-to-date information on foster children in care while meeting DHS, ORR, and Bethany's documentation and reporting requirements; * May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs; * Stay abreast of all agency, federal, and state regulatory requirements related to social services; * Periodically travel to health care provider facilities to build positive working relationships and transport clients; * Essential job responsibilities may vary based on the specific needs of each program/department; * May be required or asked to participate in a Bethany sponsored event; * Complete other duties as assigned. What Will Make You Successful * High School Diploma or equivalent; * Certification such as CMA, CNA and/or completion of medical training in a related field; * A minimum of one (1) year of employment experience in the child welfare field working with children and/or adolescents in a social service setting; * At least one (1) year of related work experience, three (3) years of related work experience strongly preferred; * Bilingual Spanish/English fluency, preferred; * Excellent verbal and written communication skills; * Must have an ability to provide excellent and compassionate customer service; * Ability to work independently and exercise a high level of confidentiality; * Must be reliable with time sensitive deadlines and tasks; * Work well under pressure and adaptable to change; * Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions; * Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization; * Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite; * Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany; * Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage; * Pass a criminal history screen, including state and local child protection agency registries; * Exhibit integrity and good moral character to provide appropriate care; * Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and, * Be properly trained and licensed, as necessary. * Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: * TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood. * Results of medical examination (as required by State Licensing, including results of TB tests and immunization records). * Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity. We Invest in You * Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul * Access to training, professional development, and career growth opportunities  * Comprehensive health insurance (medical, dental, and vision) * 403(b) retirement plan with employer match eligibility * Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) * Access to education reimbursement for those that qualify * Comprehensive employee assistance and wellness program * Employer paid long-term disability and group term life insurance  #LI-CC1

Responsibilities

The Medical Coordinator manages medical files, schedules appointments, and transports youth to healthcare facilities while ensuring documentation compliance with state and federal regulations. They also serve as a subject matter expert for insurance and train staff on medication administration protocols.