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Medical Customer Service Assistant at CentraCare Clinic
Saint Cloud, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

27.61

Posted On

08 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Office, Healthcare Systems, Medical Billing, Third Party Payer, Billing Terminology, Written Skills, Verbal Skills, Communication Skills, Listening Skills, Negotiating Skills, Customer Relations, Attention to Detail, Interpersonal Skills, Bi-lingual Spanish, Bi-lingual Somali

Industry

Hospitals and Health Care

Description
Find your purpose as a Medical Customer Service Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role. Schedule: Full-time 80 hours every 2 weeks Mon-Fri 8:30a-5:00p Work from Home options available after successful in-office training of approximately 6 months Pay and Benefits: Staring pay is $18.84 per hour; exact wage determined by years of related experience. Pay range: $18.40-$27.61 per hour Full time benefits: medical, dental, PTO, retirement, employee discounts and more! Tuition reimbursement and college grant programs available Qualifications: Experience with use of Microsoft Office applications and related healthcare systems and software preferred. Experience in a medical billing environment working with third party payer, billing, and terminology preferred. Strong written and verbal skills. Excellent communication, listening and negotiating skills and customer relations principles. Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. Strong interpersonal human relations skills. Bi-lingual Spanish or Somali a plus. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers.
Responsibilities
The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries and assists patients in understanding billing statements. They act as a liaison between the patient, business office, and payors for all billing matters related to account resolution.