Medical Customer Service & Collections Assistant at CentraCare

Saint Cloud, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

28.71

Posted On

02 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Billing, Customer Service, Conflict Resolution, Negotiation, Microsoft Office, Communication, Interpersonal Skills, Account Resolution, Attention To Detail, Spanish, Somali

Industry

Hospitals and Health Care

Description

Find your purpose as a Medical Customer Service and Collections Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role. Schedule: * Full-time 80 hours every 2 weeks * Mon-Fri 8:30a-5:00p * Potential Work from Home options available after successful in-office training of approximately 6 months Pay and Benefits: * Starting pay is $19.15 per hour; exact wage determined by years of related experience. * Pay range: $19.15-$28.71 per hour * Full time benefits [https://jobs.centracare.com/us/en/benefits]: medical, dental, PTO, retirement, employee discounts and more! * Tuition reimbursement and college grant programs available Qualifications: * Experience with use of Microsoft Office applications and related healthcare systems and software preferred. * Experience in a medical billing environment working with third party payer, billing, and terminology preferred. * Strong written and verbal skills. * Excellent communication, listening and negotiating skills and customer relations principles. * Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. * Strong interpersonal human relations skills. * Bi-lingual Spanish or Somali a plus. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers. CentraCare - St. Cloud Hospital has a reputation of being one of the best in the United States! Here are just a few of our awards to show you the caliber of coworkers you’ll have if you work here. * 4-time Magnet Designation * #45 in the U.S. on Newsweek’s World’s Best Hospitals list * America’s 50 Best Hospitals from Healthgrades * Top 50 Best Hospitals by U.S. News & World Report

Responsibilities

Acts as the primary contact for patient billing inquiries and assists patients in understanding statements to resolve outstanding balances. Serves as a liaison between patients, the business office, and payors to ensure account resolution.