SUMMARY:

The Medical Equipment Technician is responsible for timely, efficient, courteous and service-oriented delivery and assembly (when appropriate) of medical equipment and supplies. When making deliveries, this role educates the patient and/or caregiver on use, maintenance and benefits of the equipment. In addition, the Medical Equipment Technician completes a variety of related warehouse and inventory tasks, as well as reports and other required documentation, and may be cross-trained for coverage in the office.

REQUIRED EDUCATION AND/OR EXPERIENCE:

• High School diploma or GED equivalent.

PREFERRED EDUCATION AND/OR EXPERIENCE:

• Residential delivery driver experience
• Customer Service experience in a medical/insurance/healthcare setting

ADDITIONAL QUALIFICATIONS:

Valid driver’s license with a qualified driving record as determined by DASCO’s auto insurance carrier review.

ESSENTIAL FUNCTIONS:

• Delivers medical equipment and supplies, educates the patient and/or caregiver on use, maintenance and benefits, and completes all required paperwork.
• Maintains compliance logs and applicable records and receipts per policy and procedure.
• Understands and complies with all applicable laws, rules and regulations including, but not limited to, HIPAA, Joint Commission, FDA, OSHA, ORCB, state Pharmacy Boards, state Respiratory Boards, state Departments of Transportation, all infection control guidelines and all laws pertaining to oxygen transfilling. The Medical Equipment Technician is expected to report any and all compliance or safety issues to the manager.
• Responsible for afterhours coverage with other Medical Equipment Technicians.
• Supports and participates in the training of new Medical Equipment Technicians as requested by the manager.
• Identifies patient needs and/or revenue opportunities while engaged with patients and conveys them to the Customer Service Representatives for follow-up.
• Supports vehicle maintenance by unloading and cleaning vehicle daily. Completes daily and quarterly maintenance manifests as required by policy and procedure.
• Maintains warehouse, inventory levels and equipment cleanliness and repair according to policy and procedure and in compliance with applicable rules and regulations.
• Other duties as assigned by the branch office manager.
  Requirements:

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.