Medical Front Office (2 Positions) at BRIGHT FUTURES PSYCHIATRY LLC

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

21.34

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

EHR Management, Client Check-in/out, Co-pay Collection, Batch Balancing, Demographic Updates, Insurance Card Uploads, Scheduling, Call Ahead Reminders, No-Show Letter Preparation, Technical Difficulty Management, Team Chat Management, Transfer Call Management, EHR Messaging, Info Email Management, Confidentiality Maintenance, Behavioral Health Knowledge

Industry

Mental Health Care

Description

Bright Futures Psychiatry is expanding again and looking for passionate Medical Front Office Staff to join our team. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran, and located in the beautiful Broadmoor area of Colorado Springs. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare. Why Bright Futures Psychiatry? Collaborative & Supportive Culture – Work closely with PMHNPs and therapists in a team-driven environment. Client-Centered Approach – We empower you to practice at the top of your licensure and prioritize excellent client care. Work-Life Balance – Flexible scheduling with in-office, remote, or hybrid options, depending on the role. Strong Leadership & Growth – Be part of a team shaping the future of psychiatric care in Colorado. What You’ll Do: The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients. Comfortable with E.H.R. Check’s clients in/out Collects co-pays/co-insurance Opens/closes daily batches Balance end of day closeout Updates demographics (picture, address, phone number, insurance cards) Uploads insurance cards to E.H.R. Schedules/reschedules visits Provides 10-minute call ahead for onsite & telehealth visits Prepares no-show/late cancellation letters/emails Manages technical difficulties Manges team chats Manages transfer calls Manages E.H.R. messaging Manages info emails Other duties as assigned What We’re Looking For: High school degree, GED required Ability to remain calm under pressure and with competing priorities A working knowledge of behavioral health preferred Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions. Maintain confidentiality at all times. Preferred: Basic Life Support (active AHA Provider Certification) Compensation & Benefits: Pay Rate: $17.46-$21.34 per hour (based on experience) Medical, Dental, & Vision Insurance (company covers a very generous portion) 401(k) with 5% employer match Paid Time Off Paid Organizational Holidays Paid Floating Holidays Paid Sick Leave Student Loan Reimbursement Program Continuing Education Fund Bonus Program Join a team that values excellence, collaboration, and client care. If you're looking for a fulfilling career in a supportive environment, apply today! To apply, please submit your application through the job posting where you found this role or visit: https://www.brightfuturespsychiatry.com/careers

Responsibilities

The Medical Front Office Staff will manage daily front office duties, ensuring support for established policies and promoting a positive environment for both staff and clients. Key tasks include handling client check-in/out, collecting payments, managing scheduling, and maintaining accurate electronic health records.