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Medical Front Office - Patient Service Specialist - KORT at NovaCare Rehabilitation

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

17.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Appointment Scheduling, Insurance Verification, Authorization Management, Co-pay Collection, Customer Service, Communication, Front Desk Operations

Industry

Hospitals and Health Care

Description

Overview Position: Patient Service Specialist Location: Highland Heights, KY Type of Employment: Fulltime Schedule: Weekdays - Between 7am to 6pm Compensation: Starting at $17/hour (pending experience) When patients enter our outpatient physical therapy center in Highland Heights, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum Qualifications: High School Diploma or GED 1 Year of Front Desk Experience Health Care Experience Preferred Qualifications: 1 Year of Medical Office Experience Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.

Responsibilities

This role involves managing both the patient and business aspects of an outpatient physical therapy center, starting with greeting patients upon arrival. Key duties include registering patients, providing visit information, scheduling appointments, and handling financial transactions like co-pay collection.