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Medical Front Office - Patient Service Specialist at Saco Bay PT

Auburn, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

20.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Appointment Scheduling, Insurance Authorization, Insurance Verification, Co-pay Collection, Customer Service, Communication, Data Entry

Industry

Wellness and Fitness Services

Description

Overview Position: Patient Service Specialist Location: Auburn, ME Type of Employment: Full Time Schedule: Weekdays - Varies Compensation: Starting at $18/hour (Pending experience) When patients enter our outpatient physical therapy center in Auburn, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum Qualifications: High School Diploma/GED required Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.

Responsibilities

The Patient Service Specialist manages front office operations, including greeting patients, scheduling appointments, and handling check-out procedures. They are also responsible for insurance verifications, authorizations, and collecting co-pays while maintaining communication with various external stakeholders.