Medical Front Office - Patient Service Specialist at Select Physical Therapy

Arlington, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

20.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Appointment Scheduling, In Person Communication, Phone Communication, Insurance Verification, Authorization Management, Co-pay Collection, Front Desk Operations, Customer Service, Medical Office Administration

Industry

Hospitals and Health Care

Description

Overview Position: Patient Service Specialist Location: Arlington, VA (Fairfax) Type of Employment: Full time Schedule: Weekdays - 7am to 3:30pm OR 11am to 7:30pm Compensation: $18.50-$20/hour - (Pending experience) When patients enter our outpatient physical therapy center in Arlington, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum Qualifications: High School Diploma/GED required 1 Year of Medical Office Experience 1 Year of Front Desk Experience Preferred Qualifications: Insurance Verification Experience Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.

Responsibilities

This role involves managing both the patient and business aspects of an outpatient physical therapy center, ensuring patients have an exceptional experience starting at the front desk. Key duties include greeting, registering, scheduling appointments, and handling financial transactions like co-pay collection and insurance authorizations.