Medical Front Office Specialist at CHILDRENS ORTHOPAEDICS AND SCOLIOSIS SURGERY ASSOC

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient scheduling, Insurance verification, Benefit eligibility checks, Charge entry, Accounts receivable, EMR systems, Customer service, Multitasking, Medical billing, Explanation of benefits, Microsoft Outlook, Critical thinking, Communication skills, Professionalism, Bilingual Spanish

Industry

Hospitals and Health Care

Description

Description Key Responsibilities Serve as a welcoming first point of contact for patients and families Answer phones, manage high call volumes, and schedule appointments efficiently Create, update, and maintain accurate patient accounts Perform insurance verification and benefit eligibility checks Accurately process point-of-service collections and charge entry into EMR systems Assist with accounts receivable follow-up and benefit collections Support clinic preparation and day-to-day administrative operations Provide excellent customer service to patients, families, and providers Collaborate with team members to ensure smooth clinic flows Benefits Competitive starting salary with performance-based incentives Paid time off and generous holiday schedule Employer-paid medical plan options; dental and vision available Profit-sharing retirement plan Life insurance plan Employee referral bonus program Opportunities for growth and cross-training within a dynamic practice Requirements Associate’s or Bachelor’s degree preferred (not required) Ability to interpret and accurately understand medical benefits, with a strong focus on Explanation of Benefits (EOB) statements Demonstrated experience in charge entry, insurance verification, and benefit collections strongly preferred Strong customer service skills with the ability to multitask in a high-volume setting Prior experience in a medical practice or billing department (orthopaedics a plus) High attention to detail, accuracy, and follow-through Longevity and growth in previous positions highly valued Proficiency with EMR systems (Athena/EPIC/Phreesia or similar), Microsoft Outlook, and related programs Critical thinking, professionalism, and articulate communication skills required Bilingual Spanish strongly preferred but not required

Responsibilities

The specialist serves as the primary point of contact for patients, managing scheduling, phone inquiries, and administrative clinic operations. They are also responsible for accurate insurance verification, charge entry, and accounts receivable follow-up within the EMR system.