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Medical Inbound Calls (Bilingual)- Answering Phones at Florida Urology Partners LLP
Wimauma, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual Spanish, Medical Scheduling, Insurance Verification, Prior Authorizations, Epic EHR, Patient Communication, Multi-tasking, HIPAA Compliance, Microsoft Outlook, Microsoft Word

Industry

Hospitals and Health Care

Description
Description Do you like talking on the phone? Do you enjoy being helpful? We could use your expertise! We are a very busy medical practice that receives a lot of phone calls. You will be responsible for answering and scheduling all incoming calls in a timely manor. You will be responsible for obtaining and logging all necessary prior authorizations/referrals 48 hours prior to scheduled appointments in the Epic EHR. Accurate scheduling with appropriate provider. Verify patient's insurance. Request and obtain authorization prior to appointment. Must have a positive and cheerful/friendly disposition. Must be able to communicate effectively. Must be patient and have excellent listening skills. Must be organized and able to multi-task. This is a high-volume, fast-paced, very busy office and the phones ring all day. Must be able to stay calm and polite, cheerful and helpful. Bilingual English / Spanish is required. Requirements Bilingual Spanish/English required High School Diploma or Equivalent Two years experience in a medical office setting Excellent organizational skills Must be able to prioritize Communication skills must be excellent Must be able to attend work at scheduled time on scheduled days with minimal absences Must be HIPAA compliant at all times. Computer skills: Outlook, Windows, Microsoft Word, Electronic Medical Records/Electronic Health Records Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Responsibilities
Responsible for answering high-volume inbound calls and scheduling appointments for a medical practice. Tasks include verifying insurance and obtaining necessary prior authorizations and referrals in the Epic EHR system.