Medical Information Associate

at  Commercial Eyes

The Medical Information Associate is responsible for delivering technical and scientific information to healthcare professionals, consumers and internal stakeholders on a diverse range of pharmaceutical medicines, OTCs, medical devices and therapeutic areas, including conducting literature searches and reviews using various medical databases.

ABOUT US:

Commercial Eyes is Australia’s leading pharmaceutical and medical device commercialisation company. With a team of over 100 staff and 23 years of experience, over 800 pharmaceutical, medical device, diagnostic, and consumer healthcare companies rely on our expertise and insights.
In 2024, Commercial Eyes has become a part of ProductLife Group, and this partnership unlocks numerous synergistic opportunities for both organisations and their clients. ProductLife Group’s global presence and expertise, combined with Commercial Eyes’ regional knowledge, enable us to deliver even greater services and solutions to our clients.
“CEPL offers thorough and high quality Standards of Practice materials and allows staff to work with a number of clients and databases. Everyone is warm and welcoming, and they make you feel part of the family from your first day. Thoroughly enjoy working with CEPL and super excited for where the company is headed!” Mal, Medical Information Associate

THE OPPORTUNITY

We are seeking for a Medical Information Associate with previous Medical Information experience to join our diverse, multicultural team, in the exciting and fast paced life science sector.
As Medical Information Associate you will be responsible for delivering technical and scientific information to healthcare professionals, consumers and internal stakeholders on a diverse range of pharmaceutical medicines, OTCs, medical devices and therapeutic areas, including conducting literature searches and reviews using various medical databases in Australia and New Zealand and the Japan and Asia Pacific region. This is a 2-year fixed term contract reporting to the Medical Information Manager.

DESIRED QUALIFICATIONS AND EXPERIENCE

• Have completed studies in pharmacy, nursing or relevant scientific disciplines such as Drug Development or Pharmaceutical Sciences.
• Previous experience in a Medical Information role.
• Experience in the principles of medical information and in the provision of drug information to healthcare professionals and patients.
• Demonstrated experience in literature search using PubMed or Embase.
• Proficient in technical writing.
• Experience in Australian and NZ requirements for drug safety reporting.
• Knowledge of key overseas regulations in medical information and drug safety reporting.

The Rewards…

• Collaborative Culture: Join a growing and sustainable business where you’re not just a number but a valued team member.
• Diverse Team: work with multicultural and diverse group of people from various backgrounds and experience.
• Health and Wellbeing Program: Access to our EnergEyes Program, including an annual wellbeing allowance to support your health and wellbeing.
• Paid Wellbeing Day: Focus on your physical and mental health with an additional paid day off.
• Birthday Day Off: Enjoy an additional day of paid leave to celebrate your birthday.
• Career Development: With Commercial Eyes and the ProductLife Group the professional development and career opportunities are limitless.

Commercial Eyes is Great Place to Work certified.

SOME KEY RESPONSIBILITIES INCLUDE:

• Receive, assess, and address medical information enquiries from healthcare professionals, patients, and internal client staff.
• Conduct literature searches using PubMed or Medline to gather relevant information for query resolution.
• Provide timely responses to customer queries with accurate technical and scientific information.
• Ensure proper reporting and follow-up of potential adverse events and product complaints.
• Adhere to relevant regulations and client requirements regarding customer complaints, adverse events, and enquiries.

If you are shortlisted for this role, this is what you can expect throughout the process:

• Phone screening interview.
• Interview with a member of the People & Learning team & Reporting Manager.
• Role play assessment/ task with the Reporting Manager.
• Reference checks