Medical Information Department Lead at Mundipharma International

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Call Center Operations, Medical Information, Drug Information, Literature Management, Internal Approval, Medical Strategy, Publication Development, Data Analysis, Information Management, Safety Information, Quality Information, Microsoft Office, Database Skills, English Proficiency, Literature Search, Regulatory Correspondence

Industry

Pharmaceutical Manufacturing

Description

Medical Information Department Lead Location: Tokyo Department: Medical Affairs Job type: Full Time Join us and make a difference when it matters most! At Mundipharma, we are proud of the work we do to bring innovative treatments to patients. We challenge ourselves constantly to deliver more for patients, healthcare professionals, our partners, and our employees. Medical Information Responsibilities Call Center Operations Secondary response to inquiries from medical professionals and MRs (preparation and dispatch of responses and support). Collaborate and communicate with PPG and MRs, including preparing, updating, and managing FAQ lists, obtaining internal approvals and support, and overseeing the appropriateness of Primary Responses through guidance and supervision. Prepare, update, and obtain internal approval for Drug Information (DI) materials, such as IF, Non‑promotional HCP educational materials, etc. Organize and provide updated materials to customers upon PI, IF, and other DI materials revisions. Literature management: registration of new literature. Review and approval of literature provided to healthcare professionals. Review operations: Implementation of internal approval of product materials, lecture materials, etc. (academic verification) Information sharing and collaboration with partner companies (PPG) Norspan Tape Operations Handle correspondence with the MHLW (Narcotics Control Division) regarding Norspan Tape (Medical Opioid). Manage distribution of Norspan Tape, including verification of prescribing qualifications and promotion of training participation. Guidance and education on the proper use of Norspan Tape (opioid product) (for physicians and pharmacists) Medical Strategy Responsibilities Publications Develop publication and conference presentations based on EPPV and IIT data. Compile frequently requested publications into reviews and proactively provide information to HCPs. Identify unmet medical needs by organizing high-demand medical information and contribute to evidence generation. Establishment of Information Management Ecosystem Categorize frequently asked questions from inquiries, prepare responses, and disseminate them to field staff (MR/MSL). Collect information from field staff (MR/MSL) regarding HCP inquiries, concerns, and issues related to medications. Obtain safety and quality information from PV/QA teams and provide appropriate feedback to the field. Establishment of Information Management Ecosystem Categorize frequently asked questions from inquiries, prepare responses, and disseminate them to field staff (MR/MSL). Collect information from field staff (MR/MSL) regarding HCP inquiries, concerns, and issues related to medications. Obtain safety and quality information from PV/QA teams and provide appropriate feedback to the field. What you’ll bring University degree or higher, graduate school. An MD, PhD, Master of Science, or an equivalent degree is preferred. Completion of a specialized course in medicine or pharmacy is also preferred. More than three years of experience in R&D, Medical Affairs or Medical Information. Experience in managing call center work content. Experience in preparing responses to enquiries using CTD/summary report Basic PC skills (Microsoft Office, Database, etc.) Business-level English proficiency in both reading and writing. Literature search skills. Diversity and Inclusion Building an inclusive environment where people can thrive, grow and achieve their full potential is a priority. We believe this isn’t just the right thing, but also the smart thing to do. We are on a journey and will seek to move forward together through education and awareness to build a culture that welcomes and celebrates diversity and uniqueness. We will create a workplace environment where everyone can, every day, bring their authentic selves and is treated with dignity and respect. About Mundipharma Mundipharma is a global healthcare company focussing on customers across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of pain management, infectious disease as well as other severe and debilitating disease areas. Their guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything they do. For more information visit www.mundipharma.com. Join our talent pool If you’re not sure this role is right for you but you’re keen to hear about future opportunities at Mundipharma, join our talent community and be the first to hear about new roles. Additional Job Description: Primary Location: JP Tokyo Job Posting Date: 2026-03-18 Job Type: Permanent Mundipharma is a global healthcare company with a presence across Africa, Asia Pacific, Canada, Europe, Latin America, and the Middle East. Mundipharma is dedicated to bringing innovative treatments to patients in the areas of Pain Management, Infectious Disease and Consumer Healthcare as well as other severe and debilitating disease areas. Our guiding principles, centered around Integrity and Patient-Centricity, are at the heart of everything we do. For more information visit www.mundipharma.com. For more information about Mundipharma's guiding principles and commitment to diversity and inclusion visit: www.mundipharma.com/people

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Responsibilities

This role involves leading Medical Information department operations, including managing secondary responses to medical inquiries, overseeing the preparation and approval of Drug Information materials, and handling specific operations related to Norspan Tape correspondence and distribution. Additionally, the lead will contribute to medical strategy by developing publications and establishing an information management ecosystem by collecting and disseminating field insights and safety data.