Medical Interpreter/Care Coordinator - Pashto and Dari at STRIDE Community Health Center

Aurora, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

28.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency in Foreign Languages, Medical Terminology Knowledge, Translation Skills, Interpersonal Skills, Communication Skills, Phone Etiquette, Patient Chart Creation, Referral Tracking, Appointment Scheduling, Service Coordination, Cultural Sensitivity, Ethical Handling of Information, Confidentiality Protection, Collaboration, Problem Solving

Industry

Hospitals and Health Care

Description

Description At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare, we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we offer comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach. across our 13 clinics in the Denver Metro area. With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. If you’re passionate about making a meaningful difference, thrive in a collaborative environment, and are ready for a career that transforms lives, including your own, STRIDE is the place for you. General Purpose: Supports and helps create positive physical and behavioral health outcomes for newly arriving refugees. The Medical Interpreter/Care Coordinator (MI/CC) will be able to interpret and translate complex medical information to patients who speak a foreign language, preferably Pashto & Dari. To ensure the complete understanding of medical information between medical staff and patients. To translate a wide range of medical information that includes medical conditions, treatment options, follow-up appointment details, billing, and insurance. They also accompany patients during office visits and provide information. The MI/CC will also be sure to coordinate the delivery of services to patients; including collaborating with care team staff to ensure patient’s screening appointments and facilitates with external partnerships and community organizations under the direction of the Refugee Health Program Manager Essential Duties/Position Responsibilities: Fluency in a foreign language medical interpreters need to be fluent in at least two foreign languages that are frequently spoken by patients that visit Strides for refugee screenings and other medical services. Knowledge of medical terminology an up-to-date knowledge of medical terminology and procedures is essential to communicate with doctors, nurses, and medical staff, and to relay that information correctly to the patient Translation skills are important for a medical interpreter to accurately transfer tone, style, and cultural elements of information from one language to another Interpersonal skills good interpersonal skills are a prerequisite for this job, as medical interpreters need to connect to and interact with people from different cultural backgrounds Communication skills medical interpreters must be good at listening, speaking in a clear and respectful manner, and interpreting nonverbal communication and body language Phone etiquette: phone calls are often a large part of the medical communication process, and medical interpreters need excellent telephone etiquette to do their jobs effectively. Create new patient charts within EHR for newly arriving refugees. Tracking RedCap referrals consistently Schedules and facilitates all medical and BHP screening appointments including coordination of pre-screening appointments with Refugee RN when needed. Schedules and facilitates interpretation services for screening days. Coordinates and communicates closely with resettlement agencies about screening day logistics (i.e., scheduling, transportation, interpretation services etc.). Attends all staff meetings and all other meetings as assigned. Requirements STRIDE Values Integrity: Doing the right thing even when no one is watching. Compassion: Meeting patients where they are with empathy. Accountability: Following through on our commitments. Respect: Valuing human dignity. Excellence: Embracing a growth mindset and striving for continuous improvement. Education and Experience: Required: Medical Interpretation certification from an accredited organization: CoreCHI™ or CHI™ from the Certification Commission for Healthcare Interpreters (CCHI) or CMI (Certified Medical Interpreter) from the National Board of Certification for Medical Interpreters (NBCMI). Required: Bilingual in English/Pashto or English/Pashto/Dari. Required: Minimum of 3 years of interpretation in medical field. Background in medical services. Required: High school diploma or GED. Required: Must have or obtain BLS/CPR within 60 days of hire. Skills & Expertise Have a demonstrated ability to work effectively. Poses certification for medical interpretation. Ability to interact positively and build rapport with co-workers, patients, and external contacts. Ability to handle sensitive information ethically and responsibly. Ability to protect the confidentiality of patient, employee and business information. Working Environment and Physical Activities: The role involves sitting, standing, and bending for extended periods. Mental tasks include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, communicating, instructing, and using strong interpersonal skills. The physical demands do not include heavy lifting or extensive physical exertion but may require handling and feeling. The position also requires near visual acuity for specific tasks and effective communication through talking and hearing. At STRIDE Community Health Center, we value a strong and collaborative work environment. To ensure a successful integration into our team, we implement a 90-day probationary period for all new employees. This timeframe is designed to evaluate performance and assess cultural alignment within our organization. It offers both the employee and the employer the opportunity to determine if the role is a mutual fit, promoting long-term success and satisfaction in your career with us. Join our dedicated team and contribute to our mission of providing quality health care to our community! Work Schedule Monday-Friday, 8 hours/day This position will work 100% on-site in the clinic. We offer a competitive hourly range of $22.00 - $28.00 depending on your experience. This range reflects STRIDE’s good faith estimate of potential compensation at the time of posting. The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training. Why STRIDE? Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including: Medical, dental, and vision coverage Paid time off (PTO) and holidays Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options 401(k) with matching Work-life balance NHSC Loan Repayment Tuition reimbursement and/or Continuing Medical Education (CME) No nights, weekends, or major holidays Employee Assistance Program (EAP) Employee Discounts on top attractions, hotels, more STRIDE conducts background checks, including criminal history, education, license and certification. STRIDE is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law. STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed. Health and Safety Commitment: To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing. Application submission closing date: Applicants will be considered until the position is filled.

Responsibilities

The Medical Interpreter/Care Coordinator will interpret and translate complex medical information for newly arriving refugees, ensuring clear communication between medical staff and patients. They will also coordinate the delivery of services and collaborate with care team staff and community organizations.