EDUCATION/EXPERIENCE:

• High School diploma or GED equivalent with three years’ experience in a laboratory or laboratory specimen processing area required.
• Associates degree or higher preferred.

• Obtains and sorts specimens from various delivery sources including the pneumatic tube system, specimen window, and courier services.
• Verifies acceptability requirements are met for clinical laboratory specimens prior to receipt into the laboratory information system.
• Verifies labeling acceptability and specimen stability requirements are met for anatomic pathology specimens.
• Identifies and resolves unacceptable specimens, such as those with labeling, specimen type, or specimen stability issues. If unable to resolve, brings them to the attention of a Medical Laboratory Assistant II or Manager for resolution.
• Receives instrument ready barcoded specimens into the laboratory information system appropriately.
• Identifies and processes orders in the Electronic Medical Record for specimens received without instrument ready barcode labels. Identifies and processes orders for irretrievable body fluid specimens. Identifies and modifies incorrect orders placed based on specific order requirements for various specimen types.
• Receives samples with orders placed in the Outreach laboratory information system appropriately. Enters employee exposure lab orders into the Outreach laboratory information system. Enters orders from a paper requisition into the Electronic Medical Record or Outreach laboratory information system.
• Demonstrates intermediate knowledge of specimen triage and distribution to appropriate laboratory sections.
• Performs specimen processing techniques including centrifugation and aliquotting. Loads clinical laboratory specimens onto the automated testing track.
• Demonstrates intermediate knowledge of troubleshooting of laboratory order and specimen issues.
• Provides coverage of inbound calls for Laboratory Client Services during their off hours. Provides guidance to fellow members in order to ensure accurate and timely processing of specimens. Assists with training and mentoring of new team members and students.
• Assists with Quality Assurance and Safety documentation.
• Completes special projects as assigned.
• Completes a minimum of four continuing education hours outside of annual in-service requirements.

Where You Will Work:

• Working in healthcare in Winston-Salem, North Carolina, is a rewarding and dynamic experience. This vibrant city is home to renowned healthcare institutions making it a hub for medical professionals and healthcare innovation.
• As a healthcare professional in Winston-Salem, you’ll have the opportunity to provide top-notch care to a diverse and engaged community. The healthcare industry here is characterized by a commitment to patient-centered care, cutting-edge medical research, and a collaborative spirit among healthcare providers.
• Winston-Salem offers a high quality of life with a cost of living that’s lower than in many other major cities. You’ll find a thriving arts and culture scene, beautiful parks, and a strong sense of community. The city’s commitment to healthcare extends beyond the hospital walls, with initiatives aimed at improving public health and wellness.
• Whether you’re drawn to clinical care, research, or administration, working in healthcare in Winston-Salem, NC, allows you to be part of a healthcare environment that values excellence, compassion, and the well-being of the community. Join us in contributing to the health and vitality of Winston-Salem, where healthcare is not just a profession but a calling.