At Chapter 2, we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results. By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.
As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.
We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.
We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.
Chapter 2 – A scalable talent solution.

PATIENT EXPERIENCE

• Champion a patient-centric culture, ensuring that patient experience is at the forefront of all B2C activities and leverage tech and product teams to achieve best-in-class service to maximise retention.
• Manage clinics when needed to ensure consistency of care and service delivery
• Support with day-to-day operations of the business as it scales. Have a bias for being hands on and getting things done.

QUALIFICATIONS

• GMC Registration: Fully licensed GMC-registered Doctor in good standing.

THE ROLE:

The Medical Lead will play a pivotal role in shaping the medical vision and strategic direction of our client’s healthcare initiatives. This is a high-impact leadership position that calls for a skilled, forward-thinking professional to oversee clinical operations. The ideal candidate will bring a blend of clinical expertise, strategic insight, and a passion for transforming healthcare delivery at scale.