Faircape Health is a leading world-class private healthcare provider in the Western Cape, delivering expert care across more than 300 beds within our premium Faircape Life retirement villages and our renowned Health Rehabilitation Centre at Tokai Estate.
What sets us apart is our dedicated Multidisciplinary Team (MDT) of leading healthcare professionals. Working collaboratively, our MDT ensures each patient receives personalised, holistic care tailored to their unique recovery journey — bridging the gap between hospital and home.
We are seeking a Medical Liaison Assistant to ensure seamless admissions, accurate medical aid authorisations, and professional liaison between patients, families, doctors, and medical schemes. In this pivotal role, you will coordinate the complete patient pathway — from referral to discharge — ensuring efficient processes, meticulous record-keeping, and clear communication across all stakeholders.

EXPERIENCE AND KNOWLEDGE

• Previous experience in a healthcare administrative or liaison role advantageous.
• Knowledge of medical aid processes, ICD coding, and authorisation requirements is advantageous.

SKILLS AND ATTRIBUTES

• Detail-focused — able to work with precision in documentation and data entry.
• Organised & methodical — skilled in managing multiple cases, deadlines, and follow-ups.
• Professional communicator — clear, empathetic, and confident in speaking with patients, families, and medical professionals.
• Problem-solver — able to anticipate challenges and resolve issues quickly.
• Team player — collaborates effectively across departments to achieve patient-centred outcomes.
• Confidential & ethical — maintains discretion with sensitive medical and financial information.

SPECIFIC REQUIREMENTS:

• Clear health record
• Clear criminal record
• Clear credit record
• Written references
  Faircape offers above-market salary, dependent on experience, qualifications, skills and attributes.
  Working hours are from Monday to Friday, 07h00 - 17h00
  If you are detail-oriented, proactive, and passionate about patient care and healthcare administration, we would love to hear from you.
  To see more about Faircape and what we have to offer go and look at our informative website -Tokai Estate Healthcare Website
  Should you not receive a response within 2 weeks of applying, please consider your application unsuccessful