REQUIRED QUALIFICATIONS

• Associate Degree in Medical Office or related field.
• Minimum of 5 years of work experience in related field.
• Strong commitment to student success and academic excellence.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work collaboratively with diverse groups.

SKILLS AND ABILITIES

• Ability to work effectively and collegially with others.
• Skilled in the use of computers and commitment to use of technology.
• Experience with current version of MS Office or similar programs.
• Excellent oral and written communication skills
• Provide exceptional customer service with people internal and external to the institution.
• Familiarity with and appreciation for the mission of a comprehensive community college.
• Flexible and adapts to change.
• Ability to multi-task with multiple departments and activities of others.

PREFERRED QUALIFICATIONS

• Bachelor degree or higher in Healthcare Management or related field.
• Minimum of 2 years of teaching experience in higher education.
• Billing and Coding experience
• Demonstrated experience with accreditation processes and program assessments.
• Experience with instructional technology, preferably Blackboard, and online teaching is a plus.

• Work a 35-hour workweek, which includes eight office hours per week.
• Maintain posted student and on-campus hours to meet the needs of the student.
• Teach a course load appropriate for assigned field or program, which include courses scheduled during the day, afternoon, or evening.
• Teaching loads may include online instruction, high school, hybrid or traditional delivery methods.
• Provide equitable course content and student learning outcomes in all courses regardless of location or delivery method.
• Be available to students via email, phone, or personal conferences.
• Maintain proficiency with all classroom equipment both on and off campus. Keep equipment secure.
• Provide a safe, positive, and clean learning environment.
• Remain current on teaching methods with technology and enhance instructional delivery and learning outcomes.
• Demonstrate proficiency of the College Learning Management System to deliver online instruction and enhance on campus and off campus instruction through all courses.
• Make all courses taught accessible to all students.
• Maintain accurate records of student progress and submit final grade rosters to academic programs each semester according to established deadlines.
• Promote completion of end-of-course student evaluations.

Curriculum Development

• Develop course syllabi according to NCCCS (North Carolina Community College System) course descriptions and College standards and adhere to course syllabus.
• Respond in a timely fashion to information requests from colleagues, divisions, the College and all academic program needs.
• Allow and encourage participation in other College-required surveys (e.g. CCSSE: Community College Student Survey of Engagement).
• Assist with the College’s library collection development by selecting, evaluating, and weeding learning resources in each appropriate discipline as requested.
• Adherence to the College’s Policies and Procedures Manual.

Assessment and Evaluation

• Participate in program and course assessments to ensure academic quality and continuous improvement.
• Analyze assessment data to inform teaching practices and curriculum development.
• Complete end-of-course assessments, formative (on-going) assessments and incorporate adjustments with teaching methods in order to meet learning outcomes.

Professional Development

• Participate in 10 hours or professional development activities each academic year and College-required training.
• Record professional development as part of the annual review.
• Stay current with developments in the field through research, conferences, and networking.
• Maintains annual ARRT registration.

Student Engagement and Support

• Participate in student recruitment, advisement, advisory committee meetings, curriculum development, and registration.
• Assist with job placement or possible study assignments, depending upon department need.
• Participate in all graduation ceremonies.
• Participate in the marketing, recruitment and retention of students, faculty, and staff.
• Responsible for collaborating with industry and 4-year educational partners.
• Develop and maintain productive relationships with agencies and organizations within the community/industry which are pertinent to departmental programs and to perspective graduates.

College and Community Engagement

• Participate in required meetings and events.
• Participate in SkillsUSA competitions relevant to the respective program.
• Establish and cultivate effective relationships with community agencies, employers, and educational partners.
• Communicate effectively and work cooperatively with others in a collegial environment.
• Serve on college committees and participate in college-wide initiatives.
• Foster a positive and inclusive learning environment for all students.

Program Management

• Recruit, interview, and recommend the appointment of program adjunct faculty in coordination with the Department Chair and Dean.
• Evaluate each program adjunct faculty in coordination with the Department Chair within a three-year period.
• Facilitate the selection and submission of orders for textbooks.
• Review, evaluate, and assess program outcomes, student learning outcomes, and course offerings.
• Recommend appropriate revisions to the program of study, course objectives, and other program information to the Department Chair.
• Ensure each program is in full compliance with the requirements for accreditation, certification, and other standards as stipulated by NCCCS, SACSCOC, and any other related accrediting body, agencies and organizations.
• Lead the development and implementation of program reviews and assessments in compliance with Institutional Effectiveness.
• Collect, analyze, and report data to demonstrate program effectiveness and continuous improvement.
• Prepare and submit required documentation for accreditation reviews.
• Collaborate with the Department Chair to conduct advisory committee meetings. Maintain minutes of the advisory committees and follow through on recommendations.
• Facilitate the communication of divisional, departmental and/or college information to program adjunct faculty, via meetings, emails, etc., as needed.

Budget Management

• Recommend program needs for personnel, equipment, supplies, facilities, and other resources during the annual planning process to the Department Chair.
• Coordinate the requisition of resources and services, including equipment, supplies, facilities, and other materials required for the effective delivery of instruction.
• Monitor and implement inventory control methods and annual inventory reporting.

Miscellaneous

• Perform other duties as assigned and related assignments incident to the work described herein.