NATURE & SCOPE

Exciting opportunity as a Medical Office Administrator Assistant in an Orthopaedic Surgery fast-paced office environment!
The candidate will be responsible for overseeing general office administration, correspondence, processing patient registration/referrals, appointment bookings, processing of patient reports, database management and other duties as assigned.

QUALIFICATIONS REQUIRED, BUT NOT LIMITED TO:

• Previous administrative experience in a SURGICAL office environment is PREFERRED!
• Proficiency with TELUS Practice Solutions (PS Suite) or other EMR systems is PREFERRED!
• Completion of a College-accredited medical secretary program or equivalent experience
• Proficiency with Microsoft Office (Word/Excel/Power Point)
• 1 to 2 years of experience supporting the day to day operations of a medical clinic or working in a hospital environment
• Knowledge of medical terminology, patient registration, booking and scheduling appointments
• Demonstrated effective oral and written communication skills
• Ability to work effectively in a fast-paced, ever-changing office environment
• Demonstrated experience in preparation and processing of reports, patient progress notes, maintenance of patient database and collating charts, booking meetings, inventory and ordering of department’s office supplies, etc.
• Ability to function effectively in an organized manner, using self-direction to prioritize workload and meet deadlines
• Excellent communication and interpersonal skills in public interaction, handling sensitive issues with tact and diplomacy, respecting confidentiality
• Positive attitude and professional abilities with general secretarial duties involving reception of public and telephones, appointment booking, chart assembly and filing, prioritization and meeting deadlines
  If you are interested in this exciting opportunity, please submit your letter of application and resume, along with salary expectations, by August 15th, 2025.
  We thank all applicants, however, only those considered for an interview will be contacted.
  Job Types: Part-time, potential full-time
  Salary: $18.00-$22.00 per hour
  Job Type: Part-time
  Pay: $18.00-$22.00 per hour
  Work Location: In perso

• Schedule and confirm patient medical appointments and procedures
• Book surgeries
• Transcribe a variety of documents and reports including patient files and medical reports
• Greet patients, answer or redirect general inquiries in person, by telephone and via email, and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures
• Interact with referring doctors/clinics and patients in a courteous and respectful way
• Discreetly handles all matters and maintains confidentiality
• Ensure patients understand all instructions given to them for tests and medical procedures
• Prepare exam rooms and ensure all materials are stocked, stored, and organized accordingly
• Set up and maintain filing systems, both electronic and hard copy
• Update and maintain information in patient databases, confidential files and records
• Handle sensitive material in accordance with established policies and procedures
• Monitor and order office supplies as needed
• Open and distribute incoming mail and faxes