Responsibilities

• Interview patients for case histories prior to appointments
• Triage patients
• Update and maintain patients’ health records
• Copy, scan and fax documents
• Schedule and coordinate appointments
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
• Ensure compliance with procedures
• Assist with billings
• Process requests and documents for legal and insurance purposes
• Keep up-to-date with changes in medical legislation

Requirements

• Experience with billing submissions to OHIP
• Dealing with patient complaints
• Proven work experience as a Medical administrative assistant
• Hands on experience with medical software and MS Office
• Knowledge of healthcare operations and terminology
• Familiarity with medical legislation
• Excellent organizational and multitasking skills
• Customer-oriented communication skills
• High school diploma; certification in medical administration is a plus

Hours: 30-40 per week
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Work Location: In person
Expected start date: 2025-09-0

• Interview patients for case histories prior to appointments
• Triage patients
• Update and maintain patients’ health records
• Copy, scan and fax documents
• Schedule and coordinate appointments
• Use medical software to support all transactions
• Manage receivable and payable accounts and maintain financial records
• Answer patients’ queries and ensure quality customer service
• Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
• Ensure compliance with procedures
• Assist with billings
• Process requests and documents for legal and insurance purposes
• Keep up-to-date with changes in medical legislatio