JOB DESCRIPTION:

Durham Bone and Joint Specialists (DBJS) is committed to delivering orthopedic care, within a system that provides accessibility and quality, in managing acute and chronic musculoskeletal related illnesses. Established in 2019, our team currently includes 8 orthopedic surgeons and 6 Advanced Practice Providers, who work within a collaborative multidisciplinary environment to meet the growing needs of Durham region patients.
We are looking for a Medical Office Admin to join our Booking Office team.
The successful candidate will work within a large group of administrative staff, supporting the coordination of assessment appointments and organizing the clinic schedule for multiple providers.

QUALIFICATIONS:

• Experience working with Juvonno or Accuro EMR (required)
• Experience in a high-volume customer service position
• Post-secondary degree or diploma in Office Administration or recognized equivalent
• Excellent interpersonal, oral and written communications skills for reporting information to patients and staff
• Superior customer service with ability to understand and meet patient and Physician needs
• Demonstrate ability to take initiative and act independently using sound judgment as well as accepting direction
  Job Type: Full-time

Application question(s):

• How many years of experience do you have with Accuro EMR?
• Are you available to work on weekends?
• How many years of experience do you have with Juvonno EMR?

Work Location: In perso

The MOA will support the following deliverables:
- Scheduling and communicating appointment details to patients
- Supporting arrangement of required diagnostic imaging
- Responding to inquiries by email, phone and fax
- Prioritizing multiple tasks and deadlines as assigned